Tuesday, June 30, 2015

From LYFT: New Airport Restrictions

California Airport Information

As a driver on the Lyft platform, it's important that you know and follow airport regulations. While we've worked hard to reach agreements with certain California airports like San Francisco, there are other California airports where we do not currently have permission to operate.
If you conduct any operations at a prohibited airport (see Prohibited Airports section below), officials are issuing citations and Lyft is prevented from covering any costs for those prohibited airport rides.
Even if you conduct permitted operations at an authorized airport (see Permitted Operations section below), you still must follow airport regulations (e.g., trade dress). If you get cited for violating airport regulations, Lyft is not responsible for these citations. As a driver, you are responsible for the cost of any such citation from the airport. Failure to comply with airport regulations may result in a deactivation of your driver account.
Thank you for staying compliant, and respecting our agreements with airport officials. Let airport administrators know that you want Lyft rides reinstated in all California airports by signing the petition.

Permitted Operations
Click the list below to see the status of our operations at California airports with permitted drop-offs or pickups.
 
Click the airport's name to see specific rules and regulations for providing pickups and drop-offs.
City Airport Pickups Drop-offs
San Francisco SFO OK with placard OK with placard
John Wayne (Orange County) SNA OK OK
Burbank BUR OK OK
Los Angeles LAX Prohibited OK
Van Nuys VNY Prohibited OK
Ontario ONT Prohibited OK
San Diego SAN Prohibited OK
Silicon Valley SJC Prohibited OK
Napa & Sonoma County STS Prohibited OK


Prohibited Airports
At all other California airports, operations are currently prohibited — including pickups and drop-offs. This includes (but is not limited to) all airports in the list below.

Oakland Int'l Airport (OAK)
Sacramento Int'l Airport (SMF)
Long Beach Int'l (LGB)
Palm Springs (PSP)
Santa Monica Muni Airport (SMO)
Santa Barbara Muni Airport (SBA)
Fresno Yosemite Int'l Airport (FAT)
Bakersfield Airport (BFL)
Brown Field Muni (SDM)
Buchanan Field Airport (CCR)
Cable Airport (CCB)
Camarillo Airport (KCMA)
Carlsbad Airport (CRQ)
Chico Municipal Airport (CIC)
French Valley Airport (RBK)
Gillespie Field Airport (SEE)
Hayward Executive Airport (HWD)
Imperial County Airport (IPL)
Jacqueline Cochran Rgn Airport (TRM)
Lake Tahoe Airport (TVL)
Livermore Muni (LVK)
Merced Regional Airport (MCE)
Modesto Airport (MOD)
Mojave Airport (MHV)
Monterey Regional Airport (MRY)
Montgomery Field Airport (MYF)
Napa County Airport (APC)
Oceanside Airport (OCN)
Ramona Airport (KRNM)
Sacramento Executive (SAC)
Sacramento Mather Airport (MHR)
San Bernardino Int'l (SBD)
San Luis Obispo Regional Airport (SBP)
Santa Maria Airport (SMX)
Southern California Logistics Airport (VCV)
Stockton Metropolitan (SCK)
Truckee-Tahoe Airport (TRK)
Ventura County Airport (OXR)
Visalia Muni (VIS)

Drivers: How to Redirect a Prohibited Airport Request
If your city's airport is prohibited for pickups, the app will prevent airport pickup requests from being made. If a passenger moves their pin outside airport property, and asks you to come pick them up at the airport, kindly inform them that you are not authorized to, and they'll need to find alternate means of transportation.

Drop-offs can be trickier. Click below for tips on how to handle requests for prohibited airport drop-offs.

 Redirecting airport drop-offs
If a passenger asks you to take them to a prohibited airport, here’s what to do to make the conversation go smoothly.
Offer to take them to a nearby destination.

Apologize, and politely cancel the ride. Worried about your acceptance rate? Let us know if you had a cancellation. We'll remove it from that day's summary.

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