Thursday, March 10, 2016

Keeping up those 5 Star Ratings

A driver wrote in one of the Facebook boards that he was only going to do airport runs to boost his ratings.   I offered some tips:

1 Do not pick up drunks - drunks do not appreciate our services and all we are is a cheap alternative to a Yellow cab.  Let them puke in the Yellow cabs. Grumpy old drunks do nothing for us other than complain about our music or driving abilities. Then when we pick up the next rider they complain of beer fart smells,

2 Get a monthly car wash plan and use it daily- Most car wash businesses offer a monthly rate to professional drivers. For $40 to $60 a month you can get unlimited car washes.  Shop around for the best service in your area.
 
3 Keep FABREEZE in the glove box and use it after pax exits car-  Body order and beer farts offend passengers who get in the back seat after an offending pax.  Good investment!

4 Always introduce yourself to the rider and ask them to tell you if there is anything you can do to make their ride a better experience.  Courtesy warrants 5 stars!

5 Radio off unless they request it. If people get in your car and hear a type of music they dislike, down goes the stars. The last thing Joe Country-Fan wants to hear is Rap or Hip Hop in the car when he gets in.  Same goes for Joe Snoop-Poopy-Scoooper-Fan who does not want to hear shit kicking music cramping his Ghetto life style.

6 Be observant of the pax. If they do not want to chat or are reading, perhaps they may not want conversation. Know when to shut up. Also if the conversation strays to politics try to be courteous of all sides of the political fence.

7 Don't forget to say please and thank you.  Courtesy warrants 5 stars!

8 When the pax exits the vehicle be sure to tell them YOU are giving THEM 5 stars. If they know THEY are getting graded maybe they will think twice about not giving you 5 stars.

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