Wednesday, June 10, 2015

John Wayne Airport - Rules and Regulations

Drivers picking up and dropping off passengers at John Wayne Airport should know the rules.

Otherwise, one of the many officers stationed there will be happy to tell you about them.

Tonight I got off with a warning for picking up a passenger at the departure terminal.


Basics:

1 Uber, Lyft and Wingz are the only permitted TNC's at John Wayne Airport.
2 Trade dress must be visible on lower right corner of windshield.
3 When dropping off, drivers must exit the airport.
4 Waiting at the airport for passenger requests are not permitted.
5 Passengers may only be picked up at the Arrivals level.




Update 6/11/15: Rules found at:
http://www.ocair.com/commissions/ocairportcommission/archive/2015/2015-01-21/item3.pdf

Original:


I found 22 pages of rules on the web. They were found on the Google cache site and these rules are nowhere found on the present OCAIR.COM website. Sorry about the formatting...



Page 1
Agenda Item
AGENDA STAFF REPORT
ASR Control 15-000042
MEETING DATE:
02/03/15
LEGAL ENTITY TAKING ACTION:
Board of Supervisors
BOARD OF SUPERVISORS DISTRICT(S):
2
SUBMITTING AGENCY/DEPARTMENT:
John Wayne Airport (Approved)
DEPARTMENT CONTACT PERSON(S):
Alan L. Murphy (949) 252-5183
Scott Hagen (949) 252-5241
SUBJECT: Transportation Network Company Ground Transportation Operating Permit
CEO CONCUR
COUNTY COUNSEL REVIEW
CLERK OF THE BOARD
Pending Review
Approved Agreement to Form
Discussion
3 Votes Board Majority
Budgeted: N/A
Current Year Cost: N/A
Annual Cost: N/A
Staffing Impact: No
# of Positions:
Sole Source: N/A
Current Fiscal Year Revenue: N/A
Funding Source: N/A
County Audit in last 3 years: No
Prior Board Action: N/A
RECOMMENDED ACTION(S):
1. Find that the proposed project is Categorically Exempt from the California Environmental Quality
Act (CEQA), Class 1 (Existing Facilities) pursuant to CEQA Guidelines Section 15301.
2. Approve the attached Transportation Network Company (TNC) Charter Operator Commercial
Ground Transportation Operating Permit.
3. Upon the Airport’s verification of all permit requirements, authorize the issuance of the TNC
Operating Permit to interested Transportation Network Companies.
4. Authorize Airport Director to make amendments to the TNC Permit to address evolving operational
and regulatory issues associated with initiation of TNC Services at John Wayne Airport.
SUMMARY:
Approve the Transportation Network Company (TNC) Charter Operator Commercial Ground
Transportation Operating Permit, and authorize necessary amendments to address evolving operational
and regulatory issues associated with initiation of TNC Services at John Wayne Airport (JWA).
Page 1

Page 2
BACKGROUND INFORMATION:
John Wayne Airport passengers are picked-up from and delivered to the airport by several different types
of ground transportation providers. Historically, these providers have included metered taxis as well as
Charter-party Carriers such as limousines, town cars, door-to-door shuttles, and courtesy hotel and rental
car shuttles. Orange County Codified Ordinance Section 2-1-42 requires that taxicabs and other
commercial carriers obtain a contract prior to carrying passengers for hire at JWA. All Charter-party
Carriers that operate at JWA do so pursuant to an airport-issued ground transportation permit.
In recent years, a new form of ground transportation provider has arisen. These providers were initially
referred to as “ridesharing” companies, but have since become known as Transportation Network
Companies (TNCs). The California Public Utilities Commission (CPUC) has defined a TNC as a
company or organization that “provide prearranged transportation services for compensation using an
online-enabled application or platform (such as smart phone apps) to connect drivers using their personal
vehicles with passengers.”
On September 19, 2013, the California Public Utilities Commission (CPUC) ruled that TNCs fall under
the broad grant of authority of the CPUC pursuant to Article XII of the California Constitution and,
further, determined that TNCs are Charter-party Passenger Carriers under the Passenger Charter-party
Carriers’ Act. The CPUC also adopted rules and regulations for TNCs including, but not limited to:
insurance requirements, criminal background checks, zero tolerance substance abuse policies, driver age
and training requirements, and vehicle inspections. In addition, the regulations state that TNCs may not
conduct any operations on the property of or into any airport unless such operations are authorized by the
airport authority involved. On September 17, 2014, Assembly Bill 2293, which codified specific TNC
insurance requirements in California, was chaptered. To date, the CPUC has issued permits to six (6)
TNCs authorizing their operation in California.
JWA’s existing ground transportation permits neither anticipated nor were structured to accommodate the
TNC operational model. Therefore, it was necessary to create a new ground transportation permit
specifically for TNCs. JWA and County Counsel, in consultation with CEO/Risk Management, have
developed a TNC Ground Transportation Operating Permit that ensures that TNC operations at JWA are
operated: (1) in compliance with California Law and CPUC rules and regulations; (2) consistent with
County/Airport Rules and Regulations; (3) fairly and equitably with other JWA ground transportation
providers; and (4) in a manner that protects the safety and security of airport passengers and the County as
the owner and operator of John Wayne Airport. The proposed TNC Ground Transportation Operating
Permit incorporates the existing rates and fees charged to permitted ground transportation providers (As
approved by the Board of Supervisors on March 12, 2002. See Resolution 02-062). It is important to note
that, on multiple occasions during the development of the new permit, JWA solicited, considered and
incorporated input from TNCs.
Compliance with CEQA: The proposed project is Categorically Exempt (Class 1) from the provisions
of CEQA pursuant to Section 15301 because it consists of issuance of an operating permit for ground
transportation services similar to existing services already provided at JWA.
FINANCIAL IMPACT:
Approval of the Transportation Network Company (TNC) Charter Operator Commercial Ground
Transportation Operating Permit will enable TNCs to legally pick-up passengers from JWA and enable
Page 2

Page 3
JWA to recover the existing Board approved Ground Transportation trip fee of $2.25, to recover costs
associated with operation, administration, security, and upkeep and maintenance of the airport roadways
and ensure equal treatment of all Charter-party Carriers operating at JWA.
STAFFING IMPACT:
N/A
ATTACHMENT(S):
Attachment A - Transportation Network Company
Charter Operator Commercial Ground Transportation Operating Permit
Page 3

Page 4
Attachment A
Page 1 of 22
(TNC) Transportation Operating Permit
Page 1
TRANSPORTATION NETWORK COMPANY (TNC)
CHARTER OPERATOR
COMMERCIAL GROUND TRANSPORTATION OPERATING PERMIT
JOHN WAYNE AIRPORT
ORANGE COUNTY
Permittee is hereby authorized and permitted by the County of Orange, hereinafter referred to as
"County", acting by and through its Airport Director, hereinafter referred to as "Director", to
operate its business or a phase thereof at the John Wayne Airport, hereinafter referred to as
JWA” or "Airport", on a non-exclusive basis, for the following purposes only and subject to the
terms and conditions hereinafter set forth.
The following specific terms and conditions are hereby mutually agreed to between County
and___________________________________________________________________________
(hereinafter referred to as "Permittee"):
1. Definitions:
A. Transportation Network Company (TNC): A company or organization, whether a
corporation, partnership, sole proprietor or other form, operating in California pursuant to
a California Public Utilities Commission (CPUC) TNC Permit, that provides prearranged
transportation services using an Online-Enabled Platform, Mobile Device or Application
to connect passengers with drivers using personal vehicles. (For purposes of this Permit,
the terms “TNC” and “Permittee” are used interchangeably.)
B. Online-Enabled Platform, Mobile Device or Application: The device used by Drivers
and prospective passengers to arrange for transport. (e.g. A mobile smart phone
application (App)) (hereinafter referred to as “App” or “TNC Application”)
C. “TNC Services”: As used in this Permit, “TNC Services” are the provision of
Transportation Network Company services by Permittee and its Drivers while on
Airport Property. “TNC Services” authorized in this Permit include the following
scenarios:
Match accepted – but passenger not yet picked up (i.e., Driver is on his/her way to
pick-up the passenger on Airport Property.)
Matched passenger is in the vehicle on Airport Property and until the passenger is
dropped off and safely exits the vehicle and vehicle has exited Airport Property.
For purposes of determining Permittee’s Insurance and Indemnification
obligations, Permittee specifically agrees that the Waybill associated with the
last passenger drop-off controls until a vehicle without a new matched
passenger has exited Airport Property.
Upon Drop-off of a passenger, TNC Driver shall immediately exit Airport
Property, unless TNC Driver has an existing waybill for another Passenger Pick-

Page 5
Attachment A
Page 2 of 22
(TNC) Transportation Operating Permit
Page 2
up. TNC Drivers are prohibited from scheduling Passenger Pick-ups while
on Airport Property.
D. Geo-fence Tracking Area: An electronic fence covering a specified geographic area
around the Airport, including but not limited to the terminal roadway, approved by the
Director, which tracks all Driver ingress, egress, pick-up and drop-off activity within the
Geo-Fence Tracking Area. The Geo-Fence shall be comprised of one or more polygons
whose points are geographic coordinates defined by the Airport on Airport-owned
property under the Airport’s management. (For purposes of this Permit, the terms “Geo-
fence Tracking Area” and “Airport Property” are used interchangeably.)
E. TNC Driver: Any person providing “TNC Services” pursuant to Permittee’s authority
provided in this Permit. The term “TNC Driver” applies at all times that a TNC Driver is
on Airport property by reason of the driver’s relationship with Permittee, regardless of
whether the TNC Vehicle is carrying a passenger.
F. TNC Vehicle: The vehicle being driven by the Driver while providing “TNC Services.”
G. TNC Vehicle Trade Dress or Trade Dress: Trade Dress that makes Driver’s vehicle
readily identifiable within fifty (50) feet as being operated by Permittee as a TNC.
Vehicle Trade Dress shall include but not be limited to symbols and/or signs on vehicle
doors, roofs, side mirrors and/or grill, which can be readily identifiable within fifty (50)
feet. Trade Dress and location must be approved by The California Public Utilities
Commission (“CPUC”).
H. Passenger Pick-up: A Passenger Pick-up made in conjunction with provision of “TNC
Services”, shall be defined as each time one of Permittee's Drivers picks up a passenger
on Airport Property. (“Passenger Pick-up” and “Pick-up” are used interchangeably)
I. Passenger Drop-off: A Passenger Drop-off made in conjunction with provision of “TNC
Services”, shall be defined as each time one of Permittee’s Driver’s drops-off a passenger
on Airport Property. (“Passenger Drop-off” and “Drop-off” are used interchangeably)
J. Trip Fee: The Orange County Board of Supervisors approved fee charged to Permittee
for each Passenger Pick-up made by its Drivers.
K. Waybill: The prearranged reservation made between passenger and Driver. Prearranged
Waybills are required prior to Driver entrance onto Airport Property for purposes of
Passenger Pick-up or Drop-off. In lieu of a physical waybill, every Passenger Pick-up
or drop-off shall be documented (and viewable upon request by Airport Operations Staff
or Law Enforcement) on the TNC Application.

Page 6
Attachment A
Page 3 of 22
(TNC) Transportation Operating Permit
Page 3
2. Use Purpose Defined:
This Permit authorizes Permitte’s provision of “TNC Services” to passengers at John
Wayne Airport.
Passenger Drop-offs, in conjunction with provision of “TNC Services”, shall be
made at the curbside vehicle loading zones on the Departure (Upper) Level of the
Terminal roadways.
Passenger Pick-ups, in conjunction with provision of “TNC Services”, shall be
made at the curbside vehicle loading zones on the Arrival (Lower) Level of the
Terminal roadways.
3. Term of Permit:
Upon receipt of all required documentation and proof of compliance with the terms herein,
this permit shall become effective on ______________, 20____, and shall continue on a
thirty (30) day, month-to-month basis, until revoked or cancelled as hereinafter provided.
4. Reporting Requirements:
A. Geo-Fence: Prior to commencement of operation under this Permit, Permittee will
establish a Director approved Geo-Fence that tracks all Driver ingress, egress, Pick-up
and Drop-off activity on Airport Property.
B. Permittee shall provide monthly reports, in an Airport approved format, that identify the
following information, herein after referred to as “Report Data”:
ALL Driver ingress, egress, Pick-up and Drop-off activity at the Airport. The
monthly report shall provide the following information for all individual Pick-ups
and Drop-offs:
i. TNC Company identification;
ii. Date and time of Driver entry into the Geo-Fence;
iii. Date, time and geographic location of individual Pick-ups and Drop-offs.
iv. Date and time of Driver exit from the Geo-Fence;
v. Unique identifier for each Driver (See Data Interface Agreement,
Appendix B)
vi. TNC Vehicle license plate number;
vii. Number of active rides in TNC Vehicle upon entry and exit.
In the event the Airport determines that it requires TNC Driver identification
information for permit and/or Rules and Regulation enforcement, Permittee shall
promptly provide such information to Airport as requested.

Page 7
Attachment A
Page 4 of 22
(TNC) Transportation Operating Permit
Page 4
C. Vehicle Tracking: Permittee has been advised that JWA is in the process of
implementing an Automated Data Exchange system similar to that used by San Francisco
International Airport (SFO) wherein Report Data will be automatically submitted to
JWA. TNC vehicle tracking shall comply with the requirements of the Data Interface
Agreement set forth in Appendix B and be established as follows:
i.
Unique Identifiers and License Plate Numbers: All TNC Vehicles shall be
identified electronically for each TNC trip by a unique number and the TNC
Vehicle license plate number. The unique number shall be linked by Permittee to
the Driver in a manner that allows Airport staff to audit Permittee’s compliance
with the permit terms and the operating requirements established by the CPUC.
ii.
Tracking Triggers:
Upon Entry: Upon entry into the Geo-Fence, Permittee shall electronically notify
(“ping”) the Airport, in real time with the unique identifier and license plate
number of each TNC Vehicle, including date, time, geographic location, TNC
identification, driver-based unique identifier, vehicle license plate number and the
number of active rides in the vehicle at the time of entry. The ping shall be
transmitted by Permittee to the Airport at the moment each TNC Vehicle crosses
the Geo-Fence.
Upon Ride Completion (on Airport Property): When the Driver completes a
Drop-off trip by indicating on his or her smart phone app that the ride is complete,
Permittee shall instantaneously send a second ping to the Airport, including date,
time, geographic location of Drop-off, TNC identification, driver-based unique
identifier, TNC vehicle license plate number and the number of active TNC rides
remaining in the TNC Vehicle following ride completion.
Upon Passenger Pick-Up (on Airport Property): When a Driver Picks-up a
passenger on Airport property by indicating on his or her smart phone app that a
passenger has been Picked up, Permittee shall instantaneously send a ping to the
Airport, including date, time, geographic location of Pick-up, TNC identification,
driver-based unique identifier, TNC vehicle license plate number and the number
of active TNC rides remaining in the TNC Vehicle following Passenger Pick-up.
Exiting the Geo-Fence: Upon exiting the Geo-Fence, Permittee shall
instantaneously send a final ping to the Airport, including date, time, geographic
location, TNC identification, driver based unique identifier, TNC vehicle license
plate number and the number of active TNC rides remaining in the TNC Vehicle
following Passenger Pick-up or Drop-off.
When requested by JWA, Permittee agrees to work with assigned Airport personnel, at
Permittee’s sole expense, to develop a vehicle tracking protocol based on a Director
approved Geo-Fence and consistent with the Data Interface Agreement set forth in
Appendix B of this permit. Failure by Permittee to cooperate (when requested) in the

Page 8
Attachment A
Page 5 of 22
(TNC) Transportation Operating Permit
Page 5
development of a vehicle tracking protocol that complies with the Data Interface
Agreement will result in termination of this Permit.
D. At the Airport’s request, Permittee shall provide a list of all complaints generated from
passengers being picked up and/or dropped off at Airport. List shall include information
regarding what steps (if any) were taken to resolve the passenger complaint.
E. Prior to commencement of operation under this Permit, Permittee shall provide Airport
with a photograph of Permittee’s Trade Dress along with a description of the designated
Trade Dress Location on TNC Vehicles, which Trade Dress and location must be
approved by the CPUC.
5. Vehicle Requirements:
A. TNC Vehicles must be in compliance with California State law and all current CPUC
rules and regulations governing TNCs as well as Airport Rules and Regulations.
B. Approved TNC Vehicle Trade Dress must be applied AT ALL TIMES while providing
TNC Services” on Airport Property so as to be readily identifiable as being operated as
a TNC within fifty (50) feet.
6. Operating Requirements:
A. TNC Applications shall be activated AT ALL TIMES while TNC Driver is on Airport
Property.
B. Upon request from Airport Operations Staff or Law Enforcement, all Drivers will
immediately comply with requests including but not limited to requests to see proof of
insurance, license and registration, prearranged Waybill or confirmation that TNC
Application is activated while on Airport Property.
C. Drivers are prohibited from sharing a vehicle or TNC Application Driver ID with
unauthorized drivers.
D. Failure of Drivers to comply with Permit terms or Airport Rules and Regulations may
result in citation and/or fine and may be prosecuted as a misdemeanor as provided in
Orange County Codified Ordinances 2-1-66. Repeated failures to comply with Permit
terms or Airport Rules and Regulations may result in termination of this Airport
operating Permit.
Prior to termination, Permittee will be provided written notice of failures and be provided
an opportunity to cure such failures within a specified time frame through further Driver
education or other means. Specified time to cure will depend on the seriousness of
violation.

Page 9

Attachment A
Page 6 of 22
(TNC) Transportation Operating Permit
Page 6
7. Consideration for Permit:
As consideration for this Permit, Permittee hereby agrees:
A. To comply with all applicable Federal, State and Local Legislative and Regulatory
requirements and maintain in good standing a TNC Permit issued by the CPUC;
B. To comply with the terms of this Permit and the terms of the Airport Rules and
Regulations;
C. Geo Fence: Prior to initiation of TNC service under this Permit, Permittee will establish
a Director approved Geo-Fence as described in Section 4 of this Permit.
D. To submit to County, a monthly fee determined by the number of Passenger Pick-ups
conducted per month by Permittee under this Permit within 30 days after the end of the
month. The Passenger Pick-up fee (or Trip Fee) shall be established by the Orange
County Board of Supervisors and listed in the Airport's Rules and Regulations.
Passenger Pick-up Fees may be amended from time to time by the Board of Supervisors.
(Trip Fees are not charged for Drop-offs.)
In the event of a Geo-fence Tracking Area System failure (“Downtime”) by Permittee,
County shall determine Permittee's monthly fee for such Downtime based upon the
highest monthly number of Passenger Pick-ups made in the last 12 months for the same
amount of time (taking into account time of day and day of week).
Permittee agrees to promptly resolve Geo-fence Tracking Area System failures. Failure
to resolve failures within five (5) business days may result in a suspension or termination
of this Permit.
E. Payments shall be made in lawful money of the United States, free from all claims,
demands, set-offs, or counter claims of any kind against County. Payments and monthly
reports should be submitted to:
John Wayne Airport
18601 Airport Way, #116
Santa Ana, CA 92707
Attn: Landside Operations
Permittee hereby acknowledges that the late payments will cause County to incur costs
not contemplated by this Permit, the exact amount of which will be extremely difficult to
ascertain. Such costs include, but are not limited to, administrative processing of
delinquent notices, increased accounting costs, and lost interest income.

Page 10
Attachment A
Page 7 of 22
(TNC) Transportation Operating Permit
Page 7
Accordingly, late payments of monthly Passenger Pick-up fees or of any other sum due to
County which is not received by the due date will be subject to a late charge of one and
one-half percent (1.5%) of the payment due and unpaid plus one hundred dollars ($100)
per month shall be added to the payment, and the total sum shall become immediately
due and payable to COUNTY. An additional charge of one and one-half percent (1.5%)
of said payment, excluding late charges, shall be added for each additional month that
said payment remains unpaid.
Permittee and County hereby agree that such late charges represent a fair and reasonable
estimate of the costs that County will incur by reason of Permittee’s late payment.
Acceptance of such late charges (and/or any portion of the overdue payment) by County
shall in no event constitute a waiver of Permittee’s default with respect to such overdue
payment, or prevent County from exercising any of the other rights and remedies granted
hereunder.
F. Prior to issuance of this Permit, Permittee shall provide County with a copy of its current
CPUC Permit and certify that it has met all CPUC Safety Requirements, including but
not limited to:
Every TNC Driver has a valid California Driver’s License and valid automobile
insurance meeting the minimum requirements for the State of California;
Permittee has completed a Department of Motor Vehicles record check and
criminal history check of each TNC Driver, in compliance with State Law and/or
CPUC Regulation as applicable;
Permittee has completed all vehicle safety inspections in compliance with State
Law and/or CPUC Regulations as applicable.
8. Books and Records:
Permittee shall maintain for a period of four years or, in the event of claim by County, until
such claim of County for payments hereunder shall have been fully ascertained, fixed and
paid, separate and accurate daily records of all Report Data, and Permittee shall enter all
receipts arising from such business in regular books of account, and all entries in any such
records or books shall be made at or about the time the transactions respectively occur. In
addition, Permittee shall maintain monthly and annual reports of all Report Data, using a
form and method as is determined by Director. Such forms and methods shall be employed
by Permittee throughout the term of this Permit. Such books and records shall be
maintained at Permittee's principal place of business unless otherwise permitted by Director
in writing.
Upon Director's written request of at least two (2) weeks advance notice, Permittee shall
make available at Airport (or a mutually agreed upon location) any and all books, records
and accounts pertaining to its operations under this Permit. The intent and purpose of the

Page 11
Attachment A
Page 8 of 22
(TNC) Transportation Operating Permit
Page 8
provisions of this section are that Permittee shall keep and maintain records which will
enable County to ascertain, determine and audit, if so desired by County, clearly and
accurately, all Report Data, and that the form and method of Permittee's reporting will be
adequate to provide a control and test check of all revenues derived by Permittee under this
Permit.
Should any examination, inspection, and audit of Permittee's books and records by County
disclose an underpayment by Permittee in excess of five percent (5%) of the consideration
due, Permittee shall promptly pay County the amount of such underpayment and shall
reimburse County all costs incurred in the conduct of such examination, inspection, and
audit. In the event that County deems it necessary to utilize the services of legal counsel in
connection with collecting the reimbursement for such examination, inspection, and audit,
then Permittee shall reimburse County for reasonable attorney's fees and litigation expenses
as part of the aforementioned costs incurred.
Not later than ninety (90) days after the annual anniversary of the commencement of this
Permit, when required by Director, Permittee shall furnish to County a report, certified by
Permittee to be true and correct, of all Report Data.
Said report shall not be made public except as required by law.
9. Other Charges and Fees:
Permittee shall pay all other charges, penalties or fees occasioned with Permittee's
operations or activities on or about the Airport.
10. Indemnity:
A. Permittee, on behalf of itself and its Drivers agrees to indemnify, defend with counsel
approved in writing by County, and hold County, its elected and appointed officials,
officers, employees, agents and those special districts and agencies which County’s
Board of Supervisors acts as the governing Board (“County Indemnitees”) harmless from
any claims, demands, obligations, suits, judgments, penalties, causes of action, losses or
liability of any kind or nature, including but not limited to personal injury to or deaths of
persons or damage to property proximately caused by or arising out of acts, omission,
use, occupancy or operation arising from or related to the use of this Permit. If judgment
is
entered against Permittee and County by a court of competent jurisdiction because of the
concurrent active negligence of County or County Indemnitees, Permittee and County
agree that liability will be apportioned as determined by the court. Neither party shall
request a jury apportionment.
Permittee’s indemnification obligations shall not apply if caused solely by the gross
negligence or willful misconduct of County.

Page 12
Attachment A
Page 9 of 22
(TNC) Transportation Operating Permit
Page 9
B. Permittee agrees that its obligation to indemnify County applies at all times while TNC
Driver is on Airport Property by reason of the driver’s relationship with Permittee,
regardless of whether the TNC Vehicle is carrying a passenger.
C. Each party hereto shall give to the other prompt and timely written notice of any claim
made or suit instituted coming to its knowledge which in any way, directly or indirectly,
contingently or otherwise, affects or might affect either, and each shall have the right to
participate in the defense of the same to the extent of its own interest.
11. Insurance:
Permittee agrees that it shall not operate on Airport Property at any time the required insurance
is not in full force and effect as evidenced by a certificate of insurance and necessary
endorsements or, in the interim, an official binder being in the possession of Airport Director. In
no case shall assurances by Permittee, its employees, agents, including any insurance agent, be
construed as adequate evidence of insurance. Airport Director will only accept valid certificates
of insurance and endorsements, or in the interim, an insurance binder as adequate evidence of
insurance.
Permittee also agrees that upon cancellation, termination, or expiration of Permittee's insurance,
County may take whatever steps are necessary to interrupt any operation from or on the Airport
Premises until such time as the Airport Director reinstates the Permit.
If Permittee fails to provide Airport Director with a valid certificate of insurance and
endorsements, or binder at any time during the term of the Permit, County and Permittee agree
that this shall constitute a material breach of the Permit. Whether or not a notice of default has
or has not been sent to Permittee, said material breach shall permit County to take whatever steps
necessary to interrupt any operation from or on the Airport Property, and to prevent any persons,
including, but not limited to, members of the general public, and Permittee employees and
agents, from entering the Airport Property until such time as Airport Director is provided with
adequate evidence of insurance required herein. Permittee further agrees to hold County
harmless for any damages resulting from such interruption of business and possession, including,
but not limited to, damages resulting from any loss of income or business resulting from the
county's action.
All self-insured retentions (SIRs) and deductibles shall be clearly stated on the Certificate of
Insurance. If no SIRs or deductibles apply, indicate this on the Certificate of Insurance with a
zero (0) by the appropriate line of coverage. A self-insured retention (SIR) or deductible in
excess of $5,000 for Commercial Automobile liability shall specifically be approved by the
COUNTY Executive Office (CEO)/Office of Risk Management.
If the Permittee fails to maintain insurance as provided herein for the full term of this Permit,
the County may terminate this Permit.

Page 13
Attachment A
Page 10 of 22
(TNC) Transportation Operating Permit
Page 10
Qualified Insurer
The policy or policies of insurance must be issued by an insurer with a minimum rating of
A- (Secure A.M. Best’s Rating) and VIII (Financial Size Category as determined by the
most current edition of the Best’s Key Rating Guide/Property-Casualty/United States or
ambest.com). It is preferred, but not mandatory, that the insurer be admitted to do business
in the state of California (California Admitted Carrier).
If the insurance carrier does not have an A.M. Best rating of A-/VIII or higher, the CEO
/Office of Risk Management retains the right to approve or reject a carrier after a review of
the company’s performance and financial ratings.
The policy or policies of insurance maintained by the Permittee shall be Primary Commercial
Liability insurance coverage and provide the minimum limits and coverage as required by
California law and CPUC Regulation, but shall not fall below the coverage and limits outlined
below. Insurance coverage and limits shall be in place prior to operation on Airport Property
and subject to airport review for verification.
Coverage
Minimum Limits
CPUC defines TNC services as having three periods:
Period One: App open – waiting for a match
Period Two: Match accepted – but passenger not yet picked up (i.e., driver is on
his/her way to pick up the passenger)
Period Three: Passenger in the vehicle and until the passenger safely exits the
vehicle.
Period One Limits:
$50,000 death/bodily injury per person.
$100,000 death/bodily injury per incident.
$30,000 property damage.
$200,000 excess liability per occurrence.
Period Two and Three Limits:
$1,000,000 death/bodily injury/prop damage.
$1,000,000 uninsured/underinsured motorist.
Workers Compensation/Employers Liability
Statutory/$1,000,000 per occurrence
Required Coverage Forms
The Business Auto Liability coverage shall be written on ISO form CA 00 01, CA 00 05, CA
00 12, CA 00 20 or a substitute form providing liability coverage as broad.

Page 14
Attachment A
Page 11 of 22
(TNC) Transportation Operating Permit
Page 11
Required Endorsements
1. An Additional Insured endorsement using ISO form CA 2048, JA 5204 or a form
at least as broad naming the County of Orange, its elected and appointed officials,
officers, employees, agents as Additional Insureds.
2. The Workers’ Compensation policy shall contain a W aiver of S ubrogation
endorsement waiving all rights of subrogation against the County of Orange, and
members of the Board of Supervisors, its elected and appointed officials, officers,
agents and employees.
Note: A Workers Compensation “Request for Waiver” can be submitted if the
company has no employees.
All insurance policies required by this Permit shall waive all rights of subrogation against the
COUNTY of Orange and members of the Board of Supervisors, its elected and appointed
officials, officers, agents and employees when acting within the scope of their appointment or
employment.
Permittee shall notify County in writing within thirty (30) days of any policy cancellation and
ten (10) days for non-payment of premium and provide a copy of the cancellation notice to
County. Failure to provide written notice of cancellation may constitute a material breach of
the Permit, upon which the County may suspend or terminate this Permit.
Insurance certificates should be forwarded to the County or to an address provided by Airport
Director. Permittee has ten (10) business days to provide adequate evidence of insurance or this
Permit may be cancelled.
County expressly retains the right to require Permittee to increase or decrease insurance of any
of the above insurance types throughout the term of this Permit as authorized by law. Any
increase or decrease in insurance will be as deemed by County of Orange Risk Manager as
appropriate to adequately protect County.
County shall notify Permittee in writing of changes in the insurance requirements. If
Permittee does not deposit copies of acceptable certificates of insurance and endorsements
with County incorporating such changes within thirty (30) days of receipt of such notice,
this Permit may be in breach without further notice to Permittee, and County shall be
entitled to all legal remedies.
The procuring of such required policy or policies of insurance shall not be construed to limit
Permittee's liability hereunder or to fulfill the indemnification provisions and requirements
of this Permit, nor in any way to reduce the policy coverage and limits available from the
insurer.

Page 15
Attachment A
Page 12 of 22
(TNC) Transportation Operating Permit
Page 12
12. Multiple TNC Authority Drivers:
Permittee acknowledges that some Drivers may provide services to more than one permitted
transportation network company and that such drivers may have multiple TNC Applications
active at one time. In light of this fact, Permittee agrees that its responsibilities to provide
insurance coverage and indemnity, as provided in this Permit apply at all times when “TNC
Services” are being provided on Airport Property. For purposes of Permittee’s Insurance
and Indemnification obligations, Permittee specifically agrees that the Waybill
associated with the last Passenger Drop-off controls until a vehicle without a new
matched passenger has exited Airport Property.
13. Security Deposit:
Permittee agrees that upon execution of this Permit, it will, at its own expense, deliver to
Director a surety bond or bonds in the amount of One Thousand Dollars ($1,000), payable
to County, naming “County of Orange/John Wayne Airport” as obligee and issued by a
surety company or companies acceptable to County, and in such form as approved by
County, which surety bond or bonds may be renewed annually, and shall be maintained in
full force and effect during the term of this Permit at the expense of the Permittee, to insure
the faithful performance by Permittee of all the covenants, terms and conditions of this
Permit, inclusive of but not restricted to the payment of all considerations provided therein.
The surety company issuing said bond or bonds shall give Director notice in
writing by registered mail at least sixty (60) days prior to an anniversary date of its intention
not to renew said bond or bonds.
In lieu of such surety bond or bonds, Permittee may deposit with County an Irrevocable
Letter of Credit, Treasury Bonds of the United States of America, Certificates of Deposit,
Cash or a Certified Check, in a form acceptable to County, in the agreed amounts as security
for faithful performance by Permittee as herein above provided, and Permittee may have the
right to reserve to itself interest payable on said United States Bonds, or Certificates of
Deposit.
If Permittee fails to pay a Monthly Permit Fee, other charge or penalty or otherwise defaults
with respect to any provision of this Permit, Airport may use, apply or retain all or any
portion of the Security Deposit for the payment of sums due. If Airport applies all or any
portion of the Security Deposit, Permittee, within ten (10) days after demand therefor, shall
deposit other security acceptable to Director in an amount sufficient to restore the Security
Deposit to the full amount thereof.
On an annual basis, County reserves the right to adjust the amount of the Security Deposit to
reflect approximately three (3) times the estimated monthly fees as determined by the
Director to guarantee the faithful performance by Permittee of its obligations under this
Permit and the payment of all fees due hereunder. Within thirty (30) days after notification

Page 16
Attachment A
Page 13 of 22
(TNC) Transportation Operating Permit
Page 13
of any change in required Security Deposit amount from County, Permittee shall submit to
County any additional Security Deposit as may be required.
14. Right of Access:
During the existence of the Permit and subject to Permittee’s compliance with all applicable
Federal, State and Local Laws and Regulations, and subject to the Airport's Rules and
Regulations, Permittee, and its TNC Drivers shall possess the right of ingress to and egress
from and about the Airport by authorized vehicles bearing valid Trade Dress and activated
TNC Applications, as required by Permittee's operations hereunder; provided that such right
shall not be exercised in a manner and to such extent as to impede or interfere with the
operation of the Airport by County, its lessees, or other Permittees, and shall be subject to
the rules and regulations of the Airport.
15. Waybills:
All TNC Driver activity on Airport Property shall be documented by a Waybill prepared
prior to entering Airport Property. The Waybill shall state the passenger's name, the
location of the Pick-up, the time the charter was scheduled.
Permittee’s Drivers are required to immediately present the mobile device that contains the
prearranged Waybill to any Airport Operations Staff or Law Enforcement who requests to
inspect it.
16. Default by Permittee:
Permittee shall be in default under this Permit if:
A. Permittee or its Drivers fail to keep, perform or observe any of the terms set forth in
this Permit after receiving written notice of such failures from County and being
provided an opportunity to cure such failures through further Driver education,
training or other means;
B. Permittee shall fail duly and punctually to pay the fees, or to make any other payment
required hereunder, when due to County;
C. The interest of Permittee under this Permit shall be transferred, without the approval of
the County, by reason of death, operation of law, assignment, sub-lease or otherwise,
to any person, firm or corporation;
D. Permittee shall voluntarily abandon, desert or fail to use its rights hereunder;

Page 17
Attachment A
Page 14 of 22
(TNC) Transportation Operating Permit
Page 14
E. Permittee shall use or give its permission to any person to use any portion of Airport,
used by Permittee under this Permit, for any illegal purpose.
17. County Remedies:
If Permittee or its Drivers default on any of the covenants, terms and conditions herein
contained, County may elect to:
A. Allow this Permit to continue in full force and effect and to enforce all of the County's
rights and remedies hereunder, including, without limitation, the right to collect fees as
they become due together with late charges of one and one-half percent (1.5%) of the
payment due and unpaid plus one hundred dollars ($100) per month;
B. Terminate this Permit as herein provided without prejudice to any other remedy or right
of action for arrearages of fees;
C. Direct that defaulting Driver’s authority to operate under this Permit and on Airport
Property be cancelled.
Upon such termination by County all rights, powers and privileges of Permittee hereunder
shall cease and Permittee shall have no claim of any kind whatsoever against County, Board
of Supervisors, or any members thereof, or their employees or agents by reason of such
termination, or by reason of any act by County incidental or related thereto. In the event of
the exercise by County of such option to terminate, Permittee shall have no right to or claim
upon any improvements or the value thereof, which may have been previously installed by
Permittee in or on the Airport's premises.
County will not have deemed to have terminated this Permit in the absence of service of
written notice upon Permittee to that effect.
Revocation or termination of this Permit may be appealed to Director. Such appeal may be
initiated by Permittee filing a written request for appeal to the Airport Director within ten
(10) days of Permittee's receipt of Notice of Termination. Permittee's request shall
specifically state the grounds upon which the appeal is based. The Airport Director (or
his/her designee) will act on this appeal within thirty (30) days of written request for appeal.
All appeals should be sent to the JWA address listed in the “Notices and Written
Correspondence” section 29 of this Permit.
The exercise by County of any remedy provided in this Permit shall be cumulative and shall
in no way affect any other remedy available to County under law or equity.

Page 18
Attachment A
Page 15 of 22
(TNC) Transportation Operating Permit
Page 15
18. Monetary Damages:
In the event County elects to terminate this Permit due to Permittee default, Permittee shall
pay to the County an amount equal to the sum of:
A. All amounts owing at the time of termination on account of breach of any term, covenant
or condition of this Permit including but not limited to unpaid fees plus interest thereon
on all such amounts from the date due until paid at the rate of one and one-half percent
(1.5%) per month plus one hundred dollars ($100);
B. Any other amount to compensate County fully for all detriment proximately caused by
Permittee's failure to perform its obligations hereunder or which in the ordinary course
would likely result therefrom.
19. No Waiver of Subsequent Breaches or Defaults:
The failure of County at any time to insist upon a strict performance of any of the terms,
conditions and covenants herein shall not be deemed a waiver of any subsequent breach or
default in the terms, conditions and covenants herein.
20. Prohibition Against Advertising:
No advertising or solicitation of “TNC Services” shall occur on Airport Property.
No advertising or solicitation, including the posting of room rates or transportation fares,
shall be allowed on any of Permittee's or Driver’s vehicles, unless specifically approved in
writing by Director; except that a vehicle may display Permittee's authorized TNC Trade
Dress.
21. Prohibited Conduct:
The following activities are prohibited while operating under this Permit:
A. Violating any term or obligation found in this Permit;
B. Picking up or discharging passengers or their baggage at any terminal level other than
those designated for such purpose;
C. Leaving the vehicle unattended;
D. Failing to give, upon a passenger's request, the driver's correct name, the name of the
Permittee, the Driver’s TNC identification number or vehicle number, if any;

Page 19
Attachment A
Page 16 of 22
(TNC) Transportation Operating Permit
Page 16
E. Failing to immediately comply with requests Airport Staff or Law Enforcement, to see
proof of insurance, license and registration, prearranged Waybill or confirmation that
TNC application is activated while on Airport Property or within the Geo-Fence
Tracking Area;
F. Littering of the loading zone;
G. Providing false information to authorized Airport Operations Staff or Law
Enforcement;
H. Operating on Airport Property without an activated TNC Application or approved
TNC Trade Dress;
I. Waiting for a passenger match while on Airport Property, including but not limited to
Airport parking lots, parking structures, cell phone lots or commercial hold lots. TNC
Drivers are prohibited from scheduling Passenger Pick-ups while on Airport
Property.
J. Solicitation of passengers on Airport Property without a prearranged Waybill;
K. The use or possession of any alcoholic beverage, or any dangerous drug or narcotic,
while operating a vehicle on Airport Property;
L. Failing to operate a vehicle in a safe manner as required by the California Vehicle
Code;
M. Failing to comply with posted speed limits and traffic control signs;
N. Use of profane or vulgar language directed to or at the public;
O. Any attempt to bypass the TNC Application and solicit cash payment for Passenger
Pick-ups;
P. Any solicitation for or on behalf of any hotel, motel, club or nightclub;
Q. Any solicitation of any activity prohibited by the Penal Code of the State of California;
R. Operating a vehicle which is not in a safe mechanical condition or which lacks
mandatory safety equipment as defined in the California Vehicle Code;
S. Disconnecting any pollution control equipment;
T. Engaging in any conduct or activity intended to or apparently intended to ask, implore

Page 20
Attachment A
Page 17 of 22
(TNC) Transportation Operating Permit
Page 17
or persuade a passenger to alter his or her previously chosen mode of ground
transportation or specific ground transportation operator, except as otherwise provided
by contract or permit with the Airport.
22. Compliance with Rules and Regulations:
Permittee and its TNC Drivers shall abide by and conform to all laws, governmental orders,
rules and regulations, including any future amendments thereto, controlling or in any
manner affecting the use or occupancy of Airport Property. Permittee and its TNC Drivers
shall abide by and conform to all Airport Rules and Regulations, operational notices or
bulletins now and hereafter in force and effect. (Airport Rules and Regulations and other
relevant
information
can
be
found
at
23. Changes to CPUC Decision, Regulation or Law:
Permittee understands and agrees that the CPUC may modify its Decision from time-to-
time, and/or a local, state or federal statute or regulations may be enacted that affect the
requirements for TNC operation in the State of California.
Subject to the defined term “TNC Services” and insurance provisions found in this Permit,
the terms of this Permit shall be modified to be consistent with all such Decision
modifications and/or local, state and federal regulations and statutes, and all such Permit
modifications shall be self-executing.
24. Nonassignability:
This Permit is not assignable, in whole or in part without the written consent of the Director
or designee.
25. Revocation, Amendment and Cancellation:
This permit is revocable at any time, in the absolute discretion of the Director. Such
revocation shall be accomplished by giving 24 hours prior written notice to the Permittee.
Should Permittee, at any time, fail to provide or maintain the insurance or Security Deposit
required under this Permit, then the Director may, by 24 hour prior written notice, revoke
this Permit. Permittee may terminate this Permit by giving thirty (30) days prior written
notice to the Director. Director may amend this Permit as required for airport operational
needs require with thirty (30) days written notice to Permittee. This Permit may be
cancelled by the mutual written consent of the parties at any time without the aforesaid
written notice.

Page 21

(TNC) Transportation Operating Permit
Page 18
26. Section Headings:
The section headings contained herein are for convenience in reference and are not intended
to define or limit the scope of any provision of this Permit.
27. Severability:
In the event any term, covenant or condition herein contained is held to be invalid by any
court of competent jurisdiction, such invalidity shall not affect any other valid term,
covenant or condition herein contained.
28. Disclosure of Records.
Permittee acknowledges that, as a local agency, records in the County’s possession may be
subject to disclosure under the California Public Records Act (PRA) (California
Government Code §§6250 et seq.).
County understands that certain data which may be provided by Permittee pursuant to this
Permit may be considered non-public, trade secret, proprietary, and/or confidential
(“Confidential Information”) by Permittee.
In the event County receives a PRA request for documents considered “Confidential
Information” by Permittee, County agrees to promptly notify Permittee of said request and
shall not make an immediate disclosure in order to provide Permittee with a reasonable
opportunity to seek judicial intervention concerning the potential disclosure of Permittee’s
Confidential Information. If Permittee informs County in writing of its intent to seek a
court order barring disclosure, County agrees to withhold requested information as
permitted by law.
29. Notice and Written Correspondence.
JWA
Permittee
John Wayne Airport
Name: __________________________
18601 Airport Way, #116
Santa Ana, CA 92707
Address:_________________________
Attn: Landside Operations
(949) 252-5116
_________________________
Phone: __________________________
Signature Page to Follow

Page 22
Attachment A
Page 19 of 22
(TNC) Transportation Operating Permit
Page 19
IN WITNESS WHEREOF, the parties hereto have executed this Permit in duplicate by their duly
authorized officers.
PERMITTEE*:
Authorized Signature
Title ____________
Dated ____________
PERMITTEE*:
Authorized Signature
Title ____________
Dated ___________
COUNTY OF ORANGE:
Airport Director Signature
Dated ___________
COUNTY COUNSEL
~--
Dated __/ _-_/ _f _-_2_t:Y,_!I_:s-_ _ __
*If CONTRACTOR is a corporatio11, sig11atures oftwo specific corporate officers are required
as further set forth:
• The first sig11ature must be o11e of the followillg: a) the Chairma11 of the Board,· b)
Preside11t; or c) a11y Vice Preside11t.
• The seco11d sig11ature must be o11e of the followillg: a) Secretary; b) the Cllief
Fi11a11cial Officer; c) a11y Assista11t Secretary; or d) a11y Assista11t Treasurer.
• lit the altemative, a single corporate signature is acceptable whe11 accompa11ied by a
corporate resolutio11 dem01tstrating the legal authority of the sig11ature to bind the
company.

Page 23
405
FROM
NORTH 55
ONLY
TO NORTH 55 AND MAIN STREET PARKING
TO
NORTH 55
FROM 405 SOUTH
TO 405 SOUTH
MICHELSON DR
MacARTHUR
BOULEVARD
MAIN S
TREET
PARKING B2
PARKING A2
PARKING B1
PARKING A1
PARKING C
TERMINAL B
TERMINAL A
CAMPUS
DRIVE
AIRPORT WAY
N
DOUGLA
S
THOMAS F. RILEY TERMINAL
TO CAMPUS DR
FROM SOUTH 55 ONLY
MAIN STREET
PARKING
405
55
73
Ground Transportation Center
Buses/Courtesy Shuttles
Taxis
Rental Cars
Valet Parking
Parking Entrance
TERMINAL C
Ground
Transportation
Center
(GTC)
UPPER LEVEL
LOWER LEVEL
Terminal C
Main Street Shuttle Pick-up
Statue
Attachment A
Page 20 of 22
APPENDIX A

Page 24








   

     


   




   

   

   
   





   








  



   


   

  
   
     


   

  




   


   





















Attachment A
Page 21 of 22
APPENDIX B
DATA INTERFACE AGREEMENT
THIS DATA INTERFACE AGREEMENT is entered into as of this ____ day of ___________, 2015 (the
Effective Date”), by _________________, with a principal place of business at ________________
___________________________ (“Recipient”) and the County of Orange, John Wayne Airport (the
Airport”) concerning Confidential Information. This Data Interface Agreement is made with
reference to the Recipient’s Permit to Operate as a Transportation Network Company on Airport
property. This Data Interface Agreement shall be attached and incorporated by reference into the
John Wayne Airport “Transportation Network Company (TNC) Charter Operator Commercial
Ground Transportation Operating Permit.”
The parties hereby agree as follows:
1. DATA REQUIREMENTS
The data exchange between Recipient and JWA shall conform to the following formats:
Name
Format
Description
Samples
uid
<Driver id + trip id>
Driver id concatenated with the trip id.
<Recipient to
provide samples
and format>
Alphanumeric
characters only.
tnc_id
Five digit number
The assigned TCP number for Recipient.
32111”
license_plate Seven character string
For California, seven characters or less,
numerical and alphabetic, that represents the
vehicle license plate.
ABC1234”
timestamp
[YYYY]-[MM]-
[DD]T[hh]:[mm]:[ss]Z
The current time of the event or “ping”
expressed in ISO 8601 combined date and
time in UTC using 24-hour clock.
http://en.wikipedia.org/wiki/ISO_8601#UTC
2014-09-
10T14:12:05Z”
txn_type
Literal String
The type of event or “ping” as defined by the
permit.
ENTRY”
DROP-OFF”
PICK-UP”
EXIT”
ride_count
Integer
Number of active TNC rides in the vehicle
following the transaction event/ping. Value
will be either “0” (no active ride) or “1”
(active ride).
0”
1”
lon
World Geodetic System
1984 (WGS8

Page 1
Agenda Item
AGENDA STAFF REPORT
ASR Control 15-000042
MEETING DATE:
02/03/15
LEGAL ENTITY TAKING ACTION:
Board of Supervisors
BOARD OF SUPERVISORS DISTRICT(S):
2
SUBMITTING AGENCY/DEPARTMENT:
John Wayne Airport (Approved)
DEPARTMENT CONTACT PERSON(S):
Alan L. Murphy (949) 252-5183
Scott Hagen (949) 252-5241
SUBJECT: Transportation Network Company Ground Transportation Operating Permit
CEO CONCUR
COUNTY COUNSEL REVIEW
CLERK OF THE BOARD
Pending Review
Approved Agreement to Form
Discussion
3 Votes Board Majority
Budgeted: N/A
Current Year Cost: N/A
Annual Cost: N/A
Staffing Impact: No
# of Positions:
Sole Source: N/A
Current Fiscal Year Revenue: N/A
Funding Source: N/A
County Audit in last 3 years: No
Prior Board Action: N/A
RECOMMENDED ACTION(S):
1. Find that the proposed project is Categorically Exempt from the California Environmental Quality
Act (CEQA), Class 1 (Existing Facilities) pursuant to CEQA Guidelines Section 15301.
2. Approve the attached Transportation Network Company (TNC) Charter Operator Commercial
Ground Transportation Operating Permit.
3. Upon the Airport’s verification of all permit requirements, authorize the issuance of the TNC
Operating Permit to interested Transportation Network Companies.
4. Authorize Airport Director to make amendments to the TNC Permit to address evolving operational
and regulatory issues associated with initiation of TNC Services at John Wayne Airport.
SUMMARY:
Approve the Transportation Network Company (TNC) Charter Operator Commercial Ground
Transportation Operating Permit, and authorize necessary amendments to address evolving operational
and regulatory issues associated with initiation of TNC Services at John Wayne Airport (JWA).
Page 1

Page 2
BACKGROUND INFORMATION:
John Wayne Airport passengers are picked-up from and delivered to the airport by several different types
of ground transportation providers. Historically, these providers have included metered taxis as well as
Charter-party Carriers such as limousines, town cars, door-to-door shuttles, and courtesy hotel and rental
car shuttles. Orange County Codified Ordinance Section 2-1-42 requires that taxicabs and other
commercial carriers obtain a contract prior to carrying passengers for hire at JWA. All Charter-party
Carriers that operate at JWA do so pursuant to an airport-issued ground transportation permit.
In recent years, a new form of ground transportation provider has arisen. These providers were initially
referred to as “ridesharing” companies, but have since become known as Transportation Network
Companies (TNCs). The California Public Utilities Commission (CPUC) has defined a TNC as a
company or organization that “provide prearranged transportation services for compensation using an
online-enabled application or platform (such as smart phone apps) to connect drivers using their personal
vehicles with passengers.”
On September 19, 2013, the California Public Utilities Commission (CPUC) ruled that TNCs fall under
the broad grant of authority of the CPUC pursuant to Article XII of the California Constitution and,
further, determined that TNCs are Charter-party Passenger Carriers under the Passenger Charter-party
Carriers’ Act. The CPUC also adopted rules and regulations for TNCs including, but not limited to:
insurance requirements, criminal background checks, zero tolerance substance abuse policies, driver age
and training requirements, and vehicle inspections. In addition, the regulations state that TNCs may not
conduct any operations on the property of or into any airport unless such operations are authorized by the
airport authority involved. On September 17, 2014, Assembly Bill 2293, which codified specific TNC
insurance requirements in California, was chaptered. To date, the CPUC has issued permits to six (6)
TNCs authorizing their operation in California.
JWA’s existing ground transportation permits neither anticipated nor were structured to accommodate the
TNC operational model. Therefore, it was necessary to create a new ground transportation permit
specifically for TNCs. JWA and County Counsel, in consultation with CEO/Risk Management, have
developed a TNC Ground Transportation Operating Permit that ensures that TNC operations at JWA are
operated: (1) in compliance with California Law and CPUC rules and regulations; (2) consistent with
County/Airport Rules and Regulations; (3) fairly and equitably with other JWA ground transportation
providers; and (4) in a manner that protects the safety and security of airport passengers and the County as
the owner and operator of John Wayne Airport. The proposed TNC Ground Transportation Operating
Permit incorporates the existing rates and fees charged to permitted ground transportation providers (As
approved by the Board of Supervisors on March 12, 2002. See Resolution 02-062). It is important to note
that, on multiple occasions during the development of the new permit, JWA solicited, considered and
incorporated input from TNCs.
Compliance with CEQA: The proposed project is Categorically Exempt (Class 1) from the provisions
of CEQA pursuant to Section 15301 because it consists of issuance of an operating permit for ground
transportation services similar to existing services already provided at JWA.
FINANCIAL IMPACT:
Approval of the Transportation Network Company (TNC) Charter Operator Commercial Ground
Transportation Operating Permit will enable TNCs to legally pick-up passengers from JWA and enable
Page 2

Page 3
JWA to recover the existing Board approved Ground Transportation trip fee of $2.25, to recover costs
associated with operation, administration, security, and upkeep and maintenance of the airport roadways
and ensure equal treatment of all Charter-party Carriers operating at JWA.
STAFFING IMPACT:
N/A
ATTACHMENT(S):
Attachment A - Transportation Network Company
Charter Operator Commercial Ground Transportation Operating Permit
Page 3

Page 4
Attachment A
Page 1 of 22
(TNC) Transportation Operating Permit
Page 1
TRANSPORTATION NETWORK COMPANY (TNC)
CHARTER OPERATOR
COMMERCIAL GROUND TRANSPORTATION OPERATING PERMIT
JOHN WAYNE AIRPORT
ORANGE COUNTY
Permittee is hereby authorized and permitted by the County of Orange, hereinafter referred to as
"County", acting by and through its Airport Director, hereinafter referred to as "Director", to
operate its business or a phase thereof at the John Wayne Airport, hereinafter referred to as
JWA” or "Airport", on a non-exclusive basis, for the following purposes only and subject to the
terms and conditions hereinafter set forth.
The following specific terms and conditions are hereby mutually agreed to between County
and___________________________________________________________________________
(hereinafter referred to as "Permittee"):
1. Definitions:
A. Transportation Network Company (TNC): A company or organization, whether a
corporation, partnership, sole proprietor or other form, operating in California pursuant to
a California Public Utilities Commission (CPUC) TNC Permit, that provides prearranged
transportation services using an Online-Enabled Platform, Mobile Device or Application
to connect passengers with drivers using personal vehicles. (For purposes of this Permit,
the terms “TNC” and “Permittee” are used interchangeably.)
B. Online-Enabled Platform, Mobile Device or Application: The device used by Drivers
and prospective passengers to arrange for transport. (e.g. A mobile smart phone
application (App)) (hereinafter referred to as “App” or “TNC Application”)
C. “TNC Services”: As used in this Permit, “TNC Services” are the provision of
Transportation Network Company services by Permittee and its Drivers while on
Airport Property. “TNC Services” authorized in this Permit include the following
scenarios:
Match accepted – but passenger not yet picked up (i.e., Driver is on his/her way to
pick-up the passenger on Airport Property.)
Matched passenger is in the vehicle on Airport Property and until the passenger is
dropped off and safely exits the vehicle and vehicle has exited Airport Property.
For purposes of determining Permittee’s Insurance and Indemnification
obligations, Permittee specifically agrees that the Waybill associated with the
last passenger drop-off controls until a vehicle without a new matched
passenger has exited Airport Property.
Upon Drop-off of a passenger, TNC Driver shall immediately exit Airport
Property, unless TNC Driver has an existing waybill for another Passenger Pick-

Page 5
Attachment A
Page 2 of 22
(TNC) Transportation Operating Permit
Page 2
up. TNC Drivers are prohibited from scheduling Passenger Pick-ups while
on Airport Property.
D. Geo-fence Tracking Area: An electronic fence covering a specified geographic area
around the Airport, including but not limited to the terminal roadway, approved by the
Director, which tracks all Driver ingress, egress, pick-up and drop-off activity within the
Geo-Fence Tracking Area. The Geo-Fence shall be comprised of one or more polygons
whose points are geographic coordinates defined by the Airport on Airport-owned
property under the Airport’s management. (For purposes of this Permit, the terms “Geo-
fence Tracking Area” and “Airport Property” are used interchangeably.)
E. TNC Driver: Any person providing “TNC Services” pursuant to Permittee’s authority
provided in this Permit. The term “TNC Driver” applies at all times that a TNC Driver is
on Airport property by reason of the driver’s relationship with Permittee, regardless of
whether the TNC Vehicle is carrying a passenger.
F. TNC Vehicle: The vehicle being driven by the Driver while providing “TNC Services.”
G. TNC Vehicle Trade Dress or Trade Dress: Trade Dress that makes Driver’s vehicle
readily identifiable within fifty (50) feet as being operated by Permittee as a TNC.
Vehicle Trade Dress shall include but not be limited to symbols and/or signs on vehicle
doors, roofs, side mirrors and/or grill, which can be readily identifiable within fifty (50)
feet. Trade Dress and location must be approved by The California Public Utilities
Commission (“CPUC”).
H. Passenger Pick-up: A Passenger Pick-up made in conjunction with provision of “TNC
Services”, shall be defined as each time one of Permittee's Drivers picks up a passenger
on Airport Property. (“Passenger Pick-up” and “Pick-up” are used interchangeably)
I. Passenger Drop-off: A Passenger Drop-off made in conjunction with provision of “TNC
Services”, shall be defined as each time one of Permittee’s Driver’s drops-off a passenger
on Airport Property. (“Passenger Drop-off” and “Drop-off” are used interchangeably)
J. Trip Fee: The Orange County Board of Supervisors approved fee charged to Permittee
for each Passenger Pick-up made by its Drivers.
K. Waybill: The prearranged reservation made between passenger and Driver. Prearranged
Waybills are required prior to Driver entrance onto Airport Property for purposes of
Passenger Pick-up or Drop-off. In lieu of a physical waybill, every Passenger Pick-up
or drop-off shall be documented (and viewable upon request by Airport Operations Staff
or Law Enforcement) on the TNC Application.

Page 6
Attachment A
Page 3 of 22
(TNC) Transportation Operating Permit
Page 3
2. Use Purpose Defined:
This Permit authorizes Permitte’s provision of “TNC Services” to passengers at John
Wayne Airport.
Passenger Drop-offs, in conjunction with provision of “TNC Services”, shall be
made at the curbside vehicle loading zones on the Departure (Upper) Level of the
Terminal roadways.
Passenger Pick-ups, in conjunction with provision of “TNC Services”, shall be
made at the curbside vehicle loading zones on the Arrival (Lower) Level of the
Terminal roadways.
3. Term of Permit:
Upon receipt of all required documentation and proof of compliance with the terms herein,
this permit shall become effective on ______________, 20____, and shall continue on a
thirty (30) day, month-to-month basis, until revoked or cancelled as hereinafter provided.
4. Reporting Requirements:
A. Geo-Fence: Prior to commencement of operation under this Permit, Permittee will
establish a Director approved Geo-Fence that tracks all Driver ingress, egress, Pick-up
and Drop-off activity on Airport Property.
B. Permittee shall provide monthly reports, in an Airport approved format, that identify the
following information, herein after referred to as “Report Data”:
ALL Driver ingress, egress, Pick-up and Drop-off activity at the Airport. The
monthly report shall provide the following information for all individual Pick-ups
and Drop-offs:
i. TNC Company identification;
ii. Date and time of Driver entry into the Geo-Fence;
iii. Date, time and geographic location of individual Pick-ups and Drop-offs.
iv. Date and time of Driver exit from the Geo-Fence;
v. Unique identifier for each Driver (See Data Interface Agreement,
Appendix B)
vi. TNC Vehicle license plate number;
vii. Number of active rides in TNC Vehicle upon entry and exit.
In the event the Airport determines that it requires TNC Driver identification
information for permit and/or Rules and Regulation enforcement, Permittee shall
promptly provide such information to Airport as requested.

Page 7
Attachment A
Page 4 of 22
(TNC) Transportation Operating Permit
Page 4
C. Vehicle Tracking: Permittee has been advised that JWA is in the process of
implementing an Automated Data Exchange system similar to that used by San Francisco
International Airport (SFO) wherein Report Data will be automatically submitted to
JWA. TNC vehicle tracking shall comply with the requirements of the Data Interface
Agreement set forth in Appendix B and be established as follows:
i.
Unique Identifiers and License Plate Numbers: All TNC Vehicles shall be
identified electronically for each TNC trip by a unique number and the TNC
Vehicle license plate number. The unique number shall be linked by Permittee to
the Driver in a manner that allows Airport staff to audit Permittee’s compliance
with the permit terms and the operating requirements established by the CPUC.
ii.
Tracking Triggers:
Upon Entry: Upon entry into the Geo-Fence, Permittee shall electronically notify
(“ping”) the Airport, in real time with the unique identifier and license plate
number of each TNC Vehicle, including date, time, geographic location, TNC
identification, driver-based unique identifier, vehicle license plate number and the
number of active rides in the vehicle at the time of entry. The ping shall be
transmitted by Permittee to the Airport at the moment each TNC Vehicle crosses
the Geo-Fence.
Upon Ride Completion (on Airport Property): When the Driver completes a
Drop-off trip by indicating on his or her smart phone app that the ride is complete,
Permittee shall instantaneously send a second ping to the Airport, including date,
time, geographic location of Drop-off, TNC identification, driver-based unique
identifier, TNC vehicle license plate number and the number of active TNC rides
remaining in the TNC Vehicle following ride completion.
Upon Passenger Pick-Up (on Airport Property): When a Driver Picks-up a
passenger on Airport property by indicating on his or her smart phone app that a
passenger has been Picked up, Permittee shall instantaneously send a ping to the
Airport, including date, time, geographic location of Pick-up, TNC identification,
driver-based unique identifier, TNC vehicle license plate number and the number
of active TNC rides remaining in the TNC Vehicle following Passenger Pick-up.
Exiting the Geo-Fence: Upon exiting the Geo-Fence, Permittee shall
instantaneously send a final ping to the Airport, including date, time, geographic
location, TNC identification, driver based unique identifier, TNC vehicle license
plate number and the number of active TNC rides remaining in the TNC Vehicle
following Passenger Pick-up or Drop-off.
When requested by JWA, Permittee agrees to work with assigned Airport personnel, at
Permittee’s sole expense, to develop a vehicle tracking protocol based on a Director
approved Geo-Fence and consistent with the Data Interface Agreement set forth in
Appendix B of this permit. Failure by Permittee to cooperate (when requested) in the

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Attachment A
Page 5 of 22
(TNC) Transportation Operating Permit
Page 5
development of a vehicle tracking protocol that complies with the Data Interface
Agreement will result in termination of this Permit.
D. At the Airport’s request, Permittee shall provide a list of all complaints generated from
passengers being picked up and/or dropped off at Airport. List shall include information
regarding what steps (if any) were taken to resolve the passenger complaint.
E. Prior to commencement of operation under this Permit, Permittee shall provide Airport
with a photograph of Permittee’s Trade Dress along with a description of the designated
Trade Dress Location on TNC Vehicles, which Trade Dress and location must be
approved by the CPUC.
5. Vehicle Requirements:
A. TNC Vehicles must be in compliance with California State law and all current CPUC
rules and regulations governing TNCs as well as Airport Rules and Regulations.
B. Approved TNC Vehicle Trade Dress must be applied AT ALL TIMES while providing
TNC Services” on Airport Property so as to be readily identifiable as being operated as
a TNC within fifty (50) feet.
6. Operating Requirements:
A. TNC Applications shall be activated AT ALL TIMES while TNC Driver is on Airport
Property.
B. Upon request from Airport Operations Staff or Law Enforcement, all Drivers will
immediately comply with requests including but not limited to requests to see proof of
insurance, license and registration, prearranged Waybill or confirmation that TNC
Application is activated while on Airport Property.
C. Drivers are prohibited from sharing a vehicle or TNC Application Driver ID with
unauthorized drivers.
D. Failure of Drivers to comply with Permit terms or Airport Rules and Regulations may
result in citation and/or fine and may be prosecuted as a misdemeanor as provided in
Orange County Codified Ordinances 2-1-66. Repeated failures to comply with Permit
terms or Airport Rules and Regulations may result in termination of this Airport
operating Permit.
Prior to termination, Permittee will be provided written notice of failures and be provided
an opportunity to cure such failures within a specified time frame through further Driver
education or other means. Specified time to cure will depend on the seriousness of
violation.

Page 9

Attachment A
Page 6 of 22
(TNC) Transportation Operating Permit
Page 6
7. Consideration for Permit:
As consideration for this Permit, Permittee hereby agrees:
A. To comply with all applicable Federal, State and Local Legislative and Regulatory
requirements and maintain in good standing a TNC Permit issued by the CPUC;
B. To comply with the terms of this Permit and the terms of the Airport Rules and
Regulations;
C. Geo Fence: Prior to initiation of TNC service under this Permit, Permittee will establish
a Director approved Geo-Fence as described in Section 4 of this Permit.
D. To submit to County, a monthly fee determined by the number of Passenger Pick-ups
conducted per month by Permittee under this Permit within 30 days after the end of the
month. The Passenger Pick-up fee (or Trip Fee) shall be established by the Orange
County Board of Supervisors and listed in the Airport's Rules and Regulations.
Passenger Pick-up Fees may be amended from time to time by the Board of Supervisors.
(Trip Fees are not charged for Drop-offs.)
In the event of a Geo-fence Tracking Area System failure (“Downtime”) by Permittee,
County shall determine Permittee's monthly fee for such Downtime based upon the
highest monthly number of Passenger Pick-ups made in the last 12 months for the same
amount of time (taking into account time of day and day of week).
Permittee agrees to promptly resolve Geo-fence Tracking Area System failures. Failure
to resolve failures within five (5) business days may result in a suspension or termination
of this Permit.
E. Payments shall be made in lawful money of the United States, free from all claims,
demands, set-offs, or counter claims of any kind against County. Payments and monthly
reports should be submitted to:
John Wayne Airport
18601 Airport Way, #116
Santa Ana, CA 92707
Attn: Landside Operations
Permittee hereby acknowledges that the late payments will cause County to incur costs
not contemplated by this Permit, the exact amount of which will be extremely difficult to
ascertain. Such costs include, but are not limited to, administrative processing of
delinquent notices, increased accounting costs, and lost interest income.

Page 10
Attachment A
Page 7 of 22
(TNC) Transportation Operating Permit
Page 7
Accordingly, late payments of monthly Passenger Pick-up fees or of any other sum due to
County which is not received by the due date will be subject to a late charge of one and
one-half percent (1.5%) of the payment due and unpaid plus one hundred dollars ($100)
per month shall be added to the payment, and the total sum shall become immediately
due and payable to COUNTY. An additional charge of one and one-half percent (1.5%)
of said payment, excluding late charges, shall be added for each additional month that
said payment remains unpaid.
Permittee and County hereby agree that such late charges represent a fair and reasonable
estimate of the costs that County will incur by reason of Permittee’s late payment.
Acceptance of such late charges (and/or any portion of the overdue payment) by County
shall in no event constitute a waiver of Permittee’s default with respect to such overdue
payment, or prevent County from exercising any of the other rights and remedies granted
hereunder.
F. Prior to issuance of this Permit, Permittee shall provide County with a copy of its current
CPUC Permit and certify that it has met all CPUC Safety Requirements, including but
not limited to:
Every TNC Driver has a valid California Driver’s License and valid automobile
insurance meeting the minimum requirements for the State of California;
Permittee has completed a Department of Motor Vehicles record check and
criminal history check of each TNC Driver, in compliance with State Law and/or
CPUC Regulation as applicable;
Permittee has completed all vehicle safety inspections in compliance with State
Law and/or CPUC Regulations as applicable.
8. Books and Records:
Permittee shall maintain for a period of four years or, in the event of claim by County, until
such claim of County for payments hereunder shall have been fully ascertained, fixed and
paid, separate and accurate daily records of all Report Data, and Permittee shall enter all
receipts arising from such business in regular books of account, and all entries in any such
records or books shall be made at or about the time the transactions respectively occur. In
addition, Permittee shall maintain monthly and annual reports of all Report Data, using a
form and method as is determined by Director. Such forms and methods shall be employed
by Permittee throughout the term of this Permit. Such books and records shall be
maintained at Permittee's principal place of business unless otherwise permitted by Director
in writing.
Upon Director's written request of at least two (2) weeks advance notice, Permittee shall
make available at Airport (or a mutually agreed upon location) any and all books, records
and accounts pertaining to its operations under this Permit. The intent and purpose of the

Page 11
Attachment A
Page 8 of 22
(TNC) Transportation Operating Permit
Page 8
provisions of this section are that Permittee shall keep and maintain records which will
enable County to ascertain, determine and audit, if so desired by County, clearly and
accurately, all Report Data, and that the form and method of Permittee's reporting will be
adequate to provide a control and test check of all revenues derived by Permittee under this
Permit.
Should any examination, inspection, and audit of Permittee's books and records by County
disclose an underpayment by Permittee in excess of five percent (5%) of the consideration
due, Permittee shall promptly pay County the amount of such underpayment and shall
reimburse County all costs incurred in the conduct of such examination, inspection, and
audit. In the event that County deems it necessary to utilize the services of legal counsel in
connection with collecting the reimbursement for such examination, inspection, and audit,
then Permittee shall reimburse County for reasonable attorney's fees and litigation expenses
as part of the aforementioned costs incurred.
Not later than ninety (90) days after the annual anniversary of the commencement of this
Permit, when required by Director, Permittee shall furnish to County a report, certified by
Permittee to be true and correct, of all Report Data.
Said report shall not be made public except as required by law.
9. Other Charges and Fees:
Permittee shall pay all other charges, penalties or fees occasioned with Permittee's
operations or activities on or about the Airport.
10. Indemnity:
A. Permittee, on behalf of itself and its Drivers agrees to indemnify, defend with counsel
approved in writing by County, and hold County, its elected and appointed officials,
officers, employees, agents and those special districts and agencies which County’s
Board of Supervisors acts as the governing Board (“County Indemnitees”) harmless from
any claims, demands, obligations, suits, judgments, penalties, causes of action, losses or
liability of any kind or nature, including but not limited to personal injury to or deaths of
persons or damage to property proximately caused by or arising out of acts, omission,
use, occupancy or operation arising from or related to the use of this Permit. If judgment
is
entered against Permittee and County by a court of competent jurisdiction because of the
concurrent active negligence of County or County Indemnitees, Permittee and County
agree that liability will be apportioned as determined by the court. Neither party shall
request a jury apportionment.
Permittee’s indemnification obligations shall not apply if caused solely by the gross
negligence or willful misconduct of County.

Page 12
Attachment A
Page 9 of 22
(TNC) Transportation Operating Permit
Page 9
B. Permittee agrees that its obligation to indemnify County applies at all times while TNC
Driver is on Airport Property by reason of the driver’s relationship with Permittee,
regardless of whether the TNC Vehicle is carrying a passenger.
C. Each party hereto shall give to the other prompt and timely written notice of any claim
made or suit instituted coming to its knowledge which in any way, directly or indirectly,
contingently or otherwise, affects or might affect either, and each shall have the right to
participate in the defense of the same to the extent of its own interest.
11. Insurance:
Permittee agrees that it shall not operate on Airport Property at any time the required insurance
is not in full force and effect as evidenced by a certificate of insurance and necessary
endorsements or, in the interim, an official binder being in the possession of Airport Director. In
no case shall assurances by Permittee, its employees, agents, including any insurance agent, be
construed as adequate evidence of insurance. Airport Director will only accept valid certificates
of insurance and endorsements, or in the interim, an insurance binder as adequate evidence of
insurance.
Permittee also agrees that upon cancellation, termination, or expiration of Permittee's insurance,
County may take whatever steps are necessary to interrupt any operation from or on the Airport
Premises until such time as the Airport Director reinstates the Permit.
If Permittee fails to provide Airport Director with a valid certificate of insurance and
endorsements, or binder at any time during the term of the Permit, County and Permittee agree
that this shall constitute a material breach of the Permit. Whether or not a notice of default has
or has not been sent to Permittee, said material breach shall permit County to take whatever steps
necessary to interrupt any operation from or on the Airport Property, and to prevent any persons,
including, but not limited to, members of the general public, and Permittee employees and
agents, from entering the Airport Property until such time as Airport Director is provided with
adequate evidence of insurance required herein. Permittee further agrees to hold County
harmless for any damages resulting from such interruption of business and possession, including,
but not limited to, damages resulting from any loss of income or business resulting from the
county's action.
All self-insured retentions (SIRs) and deductibles shall be clearly stated on the Certificate of
Insurance. If no SIRs or deductibles apply, indicate this on the Certificate of Insurance with a
zero (0) by the appropriate line of coverage. A self-insured retention (SIR) or deductible in
excess of $5,000 for Commercial Automobile liability shall specifically be approved by the
COUNTY Executive Office (CEO)/Office of Risk Management.
If the Permittee fails to maintain insurance as provided herein for the full term of this Permit,
the County may terminate this Permit.

Page 13
Attachment A
Page 10 of 22
(TNC) Transportation Operating Permit
Page 10
Qualified Insurer
The policy or policies of insurance must be issued by an insurer with a minimum rating of
A- (Secure A.M. Best’s Rating) and VIII (Financial Size Category as determined by the
most current edition of the Best’s Key Rating Guide/Property-Casualty/United States or
ambest.com). It is preferred, but not mandatory, that the insurer be admitted to do business
in the state of California (California Admitted Carrier).
If the insurance carrier does not have an A.M. Best rating of A-/VIII or higher, the CEO
/Office of Risk Management retains the right to approve or reject a carrier after a review of
the company’s performance and financial ratings.
The policy or policies of insurance maintained by the Permittee shall be Primary Commercial
Liability insurance coverage and provide the minimum limits and coverage as required by
California law and CPUC Regulation, but shall not fall below the coverage and limits outlined
below. Insurance coverage and limits shall be in place prior to operation on Airport Property
and subject to airport review for verification.
Coverage
Minimum Limits
CPUC defines TNC services as having three periods:
Period One: App open – waiting for a match
Period Two: Match accepted – but passenger not yet picked up (i.e., driver is on
his/her way to pick up the passenger)
Period Three: Passenger in the vehicle and until the passenger safely exits the
vehicle.
Period One Limits:
$50,000 death/bodily injury per person.
$100,000 death/bodily injury per incident.
$30,000 property damage.
$200,000 excess liability per occurrence.
Period Two and Three Limits:
$1,000,000 death/bodily injury/prop damage.
$1,000,000 uninsured/underinsured motorist.
Workers Compensation/Employers Liability
Statutory/$1,000,000 per occurrence
Required Coverage Forms
The Business Auto Liability coverage shall be written on ISO form CA 00 01, CA 00 05, CA
00 12, CA 00 20 or a substitute form providing liability coverage as broad.

Page 14
Attachment A
Page 11 of 22
(TNC) Transportation Operating Permit
Page 11
Required Endorsements
1. An Additional Insured endorsement using ISO form CA 2048, JA 5204 or a form
at least as broad naming the County of Orange, its elected and appointed officials,
officers, employees, agents as Additional Insureds.
2. The Workers’ Compensation policy shall contain a W aiver of S ubrogation
endorsement waiving all rights of subrogation against the County of Orange, and
members of the Board of Supervisors, its elected and appointed officials, officers,
agents and employees.
Note: A Workers Compensation “Request for Waiver” can be submitted if the
company has no employees.
All insurance policies required by this Permit shall waive all rights of subrogation against the
COUNTY of Orange and members of the Board of Supervisors, its elected and appointed
officials, officers, agents and employees when acting within the scope of their appointment or
employment.
Permittee shall notify County in writing within thirty (30) days of any policy cancellation and
ten (10) days for non-payment of premium and provide a copy of the cancellation notice to
County. Failure to provide written notice of cancellation may constitute a material breach of
the Permit, upon which the County may suspend or terminate this Permit.
Insurance certificates should be forwarded to the County or to an address provided by Airport
Director. Permittee has ten (10) business days to provide adequate evidence of insurance or this
Permit may be cancelled.
County expressly retains the right to require Permittee to increase or decrease insurance of any
of the above insurance types throughout the term of this Permit as authorized by law. Any
increase or decrease in insurance will be as deemed by County of Orange Risk Manager as
appropriate to adequately protect County.
County shall notify Permittee in writing of changes in the insurance requirements. If
Permittee does not deposit copies of acceptable certificates of insurance and endorsements
with County incorporating such changes within thirty (30) days of receipt of such notice,
this Permit may be in breach without further notice to Permittee, and County shall be
entitled to all legal remedies.
The procuring of such required policy or policies of insurance shall not be construed to limit
Permittee's liability hereunder or to fulfill the indemnification provisions and requirements
of this Permit, nor in any way to reduce the policy coverage and limits available from the
insurer.

Page 15
Attachment A
Page 12 of 22
(TNC) Transportation Operating Permit
Page 12
12. Multiple TNC Authority Drivers:
Permittee acknowledges that some Drivers may provide services to more than one permitted
transportation network company and that such drivers may have multiple TNC Applications
active at one time. In light of this fact, Permittee agrees that its responsibilities to provide
insurance coverage and indemnity, as provided in this Permit apply at all times when “TNC
Services” are being provided on Airport Property. For purposes of Permittee’s Insurance
and Indemnification obligations, Permittee specifically agrees that the Waybill
associated with the last Passenger Drop-off controls until a vehicle without a new
matched passenger has exited Airport Property.
13. Security Deposit:
Permittee agrees that upon execution of this Permit, it will, at its own expense, deliver to
Director a surety bond or bonds in the amount of One Thousand Dollars ($1,000), payable
to County, naming “County of Orange/John Wayne Airport” as obligee and issued by a
surety company or companies acceptable to County, and in such form as approved by
County, which surety bond or bonds may be renewed annually, and shall be maintained in
full force and effect during the term of this Permit at the expense of the Permittee, to insure
the faithful performance by Permittee of all the covenants, terms and conditions of this
Permit, inclusive of but not restricted to the payment of all considerations provided therein.
The surety company issuing said bond or bonds shall give Director notice in
writing by registered mail at least sixty (60) days prior to an anniversary date of its intention
not to renew said bond or bonds.
In lieu of such surety bond or bonds, Permittee may deposit with County an Irrevocable
Letter of Credit, Treasury Bonds of the United States of America, Certificates of Deposit,
Cash or a Certified Check, in a form acceptable to County, in the agreed amounts as security
for faithful performance by Permittee as herein above provided, and Permittee may have the
right to reserve to itself interest payable on said United States Bonds, or Certificates of
Deposit.
If Permittee fails to pay a Monthly Permit Fee, other charge or penalty or otherwise defaults
with respect to any provision of this Permit, Airport may use, apply or retain all or any
portion of the Security Deposit for the payment of sums due. If Airport applies all or any
portion of the Security Deposit, Permittee, within ten (10) days after demand therefor, shall
deposit other security acceptable to Director in an amount sufficient to restore the Security
Deposit to the full amount thereof.
On an annual basis, County reserves the right to adjust the amount of the Security Deposit to
reflect approximately three (3) times the estimated monthly fees as determined by the
Director to guarantee the faithful performance by Permittee of its obligations under this
Permit and the payment of all fees due hereunder. Within thirty (30) days after notification

Page 16
Attachment A
Page 13 of 22
(TNC) Transportation Operating Permit
Page 13
of any change in required Security Deposit amount from County, Permittee shall submit to
County any additional Security Deposit as may be required.
14. Right of Access:
During the existence of the Permit and subject to Permittee’s compliance with all applicable
Federal, State and Local Laws and Regulations, and subject to the Airport's Rules and
Regulations, Permittee, and its TNC Drivers shall possess the right of ingress to and egress
from and about the Airport by authorized vehicles bearing valid Trade Dress and activated
TNC Applications, as required by Permittee's operations hereunder; provided that such right
shall not be exercised in a manner and to such extent as to impede or interfere with the
operation of the Airport by County, its lessees, or other Permittees, and shall be subject to
the rules and regulations of the Airport.
15. Waybills:
All TNC Driver activity on Airport Property shall be documented by a Waybill prepared
prior to entering Airport Property. The Waybill shall state the passenger's name, the
location of the Pick-up, the time the charter was scheduled.
Permittee’s Drivers are required to immediately present the mobile device that contains the
prearranged Waybill to any Airport Operations Staff or Law Enforcement who requests to
inspect it.
16. Default by Permittee:
Permittee shall be in default under this Permit if:
A. Permittee or its Drivers fail to keep, perform or observe any of the terms set forth in
this Permit after receiving written notice of such failures from County and being
provided an opportunity to cure such failures through further Driver education,
training or other means;
B. Permittee shall fail duly and punctually to pay the fees, or to make any other payment
required hereunder, when due to County;
C. The interest of Permittee under this Permit shall be transferred, without the approval of
the County, by reason of death, operation of law, assignment, sub-lease or otherwise,
to any person, firm or corporation;
D. Permittee shall voluntarily abandon, desert or fail to use its rights hereunder;

Page 17
Attachment A
Page 14 of 22
(TNC) Transportation Operating Permit
Page 14
E. Permittee shall use or give its permission to any person to use any portion of Airport,
used by Permittee under this Permit, for any illegal purpose.
17. County Remedies:
If Permittee or its Drivers default on any of the covenants, terms and conditions herein
contained, County may elect to:
A. Allow this Permit to continue in full force and effect and to enforce all of the County's
rights and remedies hereunder, including, without limitation, the right to collect fees as
they become due together with late charges of one and one-half percent (1.5%) of the
payment due and unpaid plus one hundred dollars ($100) per month;
B. Terminate this Permit as herein provided without prejudice to any other remedy or right
of action for arrearages of fees;
C. Direct that defaulting Driver’s authority to operate under this Permit and on Airport
Property be cancelled.
Upon such termination by County all rights, powers and privileges of Permittee hereunder
shall cease and Permittee shall have no claim of any kind whatsoever against County, Board
of Supervisors, or any members thereof, or their employees or agents by reason of such
termination, or by reason of any act by County incidental or related thereto. In the event of
the exercise by County of such option to terminate, Permittee shall have no right to or claim
upon any improvements or the value thereof, which may have been previously installed by
Permittee in or on the Airport's premises.
County will not have deemed to have terminated this Permit in the absence of service of
written notice upon Permittee to that effect.
Revocation or termination of this Permit may be appealed to Director. Such appeal may be
initiated by Permittee filing a written request for appeal to the Airport Director within ten
(10) days of Permittee's receipt of Notice of Termination. Permittee's request shall
specifically state the grounds upon which the appeal is based. The Airport Director (or
his/her designee) will act on this appeal within thirty (30) days of written request for appeal.
All appeals should be sent to the JWA address listed in the “Notices and Written
Correspondence” section 29 of this Permit.
The exercise by County of any remedy provided in this Permit shall be cumulative and shall
in no way affect any other remedy available to County under law or equity.

Page 18
Attachment A
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(TNC) Transportation Operating Permit
Page 15
18. Monetary Damages:
In the event County elects to terminate this Permit due to Permittee default, Permittee shall
pay to the County an amount equal to the sum of:
A. All amounts owing at the time of termination on account of breach of any term, covenant
or condition of this Permit including but not limited to unpaid fees plus interest thereon
on all such amounts from the date due until paid at the rate of one and one-half percent
(1.5%) per month plus one hundred dollars ($100);
B. Any other amount to compensate County fully for all detriment proximately caused by
Permittee's failure to perform its obligations hereunder or which in the ordinary course
would likely result therefrom.
19. No Waiver of Subsequent Breaches or Defaults:
The failure of County at any time to insist upon a strict performance of any of the terms,
conditions and covenants herein shall not be deemed a waiver of any subsequent breach or
default in the terms, conditions and covenants herein.
20. Prohibition Against Advertising:
No advertising or solicitation of “TNC Services” shall occur on Airport Property.
No advertising or solicitation, including the posting of room rates or transportation fares,
shall be allowed on any of Permittee's or Driver’s vehicles, unless specifically approved in
writing by Director; except that a vehicle may display Permittee's authorized TNC Trade
Dress.
21. Prohibited Conduct:
The following activities are prohibited while operating under this Permit:
A. Violating any term or obligation found in this Permit;
B. Picking up or discharging passengers or their baggage at any terminal level other than
those designated for such purpose;
C. Leaving the vehicle unattended;
D. Failing to give, upon a passenger's request, the driver's correct name, the name of the
Permittee, the Driver’s TNC identification number or vehicle number, if any;

Page 19
Attachment A
Page 16 of 22
(TNC) Transportation Operating Permit
Page 16
E. Failing to immediately comply with requests Airport Staff or Law Enforcement, to see
proof of insurance, license and registration, prearranged Waybill or confirmation that
TNC application is activated while on Airport Property or within the Geo-Fence
Tracking Area;
F. Littering of the loading zone;
G. Providing false information to authorized Airport Operations Staff or Law
Enforcement;
H. Operating on Airport Property without an activated TNC Application or approved
TNC Trade Dress;
I. Waiting for a passenger match while on Airport Property, including but not limited to
Airport parking lots, parking structures, cell phone lots or commercial hold lots. TNC
Drivers are prohibited from scheduling Passenger Pick-ups while on Airport
Property.
J. Solicitation of passengers on Airport Property without a prearranged Waybill;
K. The use or possession of any alcoholic beverage, or any dangerous drug or narcotic,
while operating a vehicle on Airport Property;
L. Failing to operate a vehicle in a safe manner as required by the California Vehicle
Code;
M. Failing to comply with posted speed limits and traffic control signs;
N. Use of profane or vulgar language directed to or at the public;
O. Any attempt to bypass the TNC Application and solicit cash payment for Passenger
Pick-ups;
P. Any solicitation for or on behalf of any hotel, motel, club or nightclub;
Q. Any solicitation of any activity prohibited by the Penal Code of the State of California;
R. Operating a vehicle which is not in a safe mechanical condition or which lacks
mandatory safety equipment as defined in the California Vehicle Code;
S. Disconnecting any pollution control equipment;
T. Engaging in any conduct or activity intended to or apparently intended to ask, implore

Page 20
Attachment A
Page 17 of 22
(TNC) Transportation Operating Permit
Page 17
or persuade a passenger to alter his or her previously chosen mode of ground
transportation or specific ground transportation operator, except as otherwise provided
by contract or permit with the Airport.
22. Compliance with Rules and Regulations:
Permittee and its TNC Drivers shall abide by and conform to all laws, governmental orders,
rules and regulations, including any future amendments thereto, controlling or in any
manner affecting the use or occupancy of Airport Property. Permittee and its TNC Drivers
shall abide by and conform to all Airport Rules and Regulations, operational notices or
bulletins now and hereafter in force and effect. (Airport Rules and Regulations and other
relevant
information
can
be
found
at
23. Changes to CPUC Decision, Regulation or Law:
Permittee understands and agrees that the CPUC may modify its Decision from time-to-
time, and/or a local, state or federal statute or regulations may be enacted that affect the
requirements for TNC operation in the State of California.
Subject to the defined term “TNC Services” and insurance provisions found in this Permit,
the terms of this Permit shall be modified to be consistent with all such Decision
modifications and/or local, state and federal regulations and statutes, and all such Permit
modifications shall be self-executing.
24. Nonassignability:
This Permit is not assignable, in whole or in part without the written consent of the Director
or designee.
25. Revocation, Amendment and Cancellation:
This permit is revocable at any time, in the absolute discretion of the Director. Such
revocation shall be accomplished by giving 24 hours prior written notice to the Permittee.
Should Permittee, at any time, fail to provide or maintain the insurance or Security Deposit
required under this Permit, then the Director may, by 24 hour prior written notice, revoke
this Permit. Permittee may terminate this Permit by giving thirty (30) days prior written
notice to the Director. Director may amend this Permit as required for airport operational
needs require with thirty (30) days written notice to Permittee. This Permit may be
cancelled by the mutual written consent of the parties at any time without the aforesaid
written notice.

Page 21

(TNC) Transportation Operating Permit
Page 18
26. Section Headings:
The section headings contained herein are for convenience in reference and are not intended
to define or limit the scope of any provision of this Permit.
27. Severability:
In the event any term, covenant or condition herein contained is held to be invalid by any
court of competent jurisdiction, such invalidity shall not affect any other valid term,
covenant or condition herein contained.
28. Disclosure of Records.
Permittee acknowledges that, as a local agency, records in the County’s possession may be
subject to disclosure under the California Public Records Act (PRA) (California
Government Code §§6250 et seq.).
County understands that certain data which may be provided by Permittee pursuant to this
Permit may be considered non-public, trade secret, proprietary, and/or confidential
(“Confidential Information”) by Permittee.
In the event County receives a PRA request for documents considered “Confidential
Information” by Permittee, County agrees to promptly notify Permittee of said request and
shall not make an immediate disclosure in order to provide Permittee with a reasonable
opportunity to seek judicial intervention concerning the potential disclosure of Permittee’s
Confidential Information. If Permittee informs County in writing of its intent to seek a
court order barring disclosure, County agrees to withhold requested information as
permitted by law.
29. Notice and Written Correspondence.
JWA
Permittee
John Wayne Airport
Name: __________________________
18601 Airport Way, #116
Santa Ana, CA 92707
Address:_________________________
Attn: Landside Operations
(949) 252-5116
_________________________
Phone: __________________________
Signature Page to Follow

Page 22
Attachment A
Page 19 of 22
(TNC) Transportation Operating Permit
Page 19
IN WITNESS WHEREOF, the parties hereto have executed this Permit in duplicate by their duly
authorized officers.
PERMITTEE*:
Authorized Signature
Title ____________
Dated ____________
PERMITTEE*:
Authorized Signature
Title ____________
Dated ___________
COUNTY OF ORANGE:
Airport Director Signature
Dated ___________
COUNTY COUNSEL
~--
Dated __/ _-_/ _f _-_2_t:Y,_!I_:s-_ _ __
*If CONTRACTOR is a corporatio11, sig11atures oftwo specific corporate officers are required
as further set forth:
• The first sig11ature must be o11e of the followillg: a) the Chairma11 of the Board,· b)
Preside11t; or c) a11y Vice Preside11t.
• The seco11d sig11ature must be o11e of the followillg: a) Secretary; b) the Cllief
Fi11a11cial Officer; c) a11y Assista11t Secretary; or d) a11y Assista11t Treasurer.
• lit the altemative, a single corporate signature is acceptable whe11 accompa11ied by a
corporate resolutio11 dem01tstrating the legal authority of the sig11ature to bind the
company.

Page 23
405
FROM
NORTH 55
ONLY
TO NORTH 55 AND MAIN STREET PARKING
TO
NORTH 55
FROM 405 SOUTH
TO 405 SOUTH
MICHELSON DR
MacARTHUR
BOULEVARD
MAIN S
TREET
PARKING B2
PARKING A2
PARKING B1
PARKING A1
PARKING C
TERMINAL B
TERMINAL A
CAMPUS
DRIVE
AIRPORT WAY
N
DOUGLA
S
THOMAS F. RILEY TERMINAL
TO CAMPUS DR
FROM SOUTH 55 ONLY
MAIN STREET
PARKING
405
55
73
Ground Transportation Center
Buses/Courtesy Shuttles
Taxis
Rental Cars
Valet Parking
Parking Entrance
TERMINAL C
Ground
Transportation
Center
(GTC)
UPPER LEVEL
LOWER LEVEL
Terminal C
Main Street Shuttle Pick-up
Statue
Attachment A
Page 20 of 22
APPENDIX A

Page 24








   

     


   




   

   

   
   





   








  



   


   

  
   
     


   

  




   


   





















Attachment A
Page 21 of 22
APPENDIX B
DATA INTERFACE AGREEMENT
THIS DATA INTERFACE AGREEMENT is entered into as of this ____ day of ___________, 2015 (the
Effective Date”), by _________________, with a principal place of business at ________________
___________________________ (“Recipient”) and the County of Orange, John Wayne Airport (the
Airport”) concerning Confidential Information. This Data Interface Agreement is made with
reference to the Recipient’s Permit to Operate as a Transportation Network Company on Airport
property. This Data Interface Agreement shall be attached and incorporated by reference into the
John Wayne Airport “Transportation Network Company (TNC) Charter Operator Commercial
Ground Transportation Operating Permit.”
The parties hereby agree as follows:
1. DATA REQUIREMENTS
The data exchange between Recipient and JWA shall conform to the following formats:
Name
Format
Description
Samples
uid
<Driver id + trip id>
Driver id concatenated with the trip id.
<Recipient to
provide samples
and format>
Alphanumeric
characters only.
tnc_id
Five digit number
The assigned TCP number for Recipient.
32111”
license_plate Seven character string
For California, seven characters or less,
numerical and alphabetic, that represents the
vehicle license plate.
ABC1234”
timestamp
[YYYY]-[MM]-
[DD]T[hh]:[mm]:[ss]Z
The current time of the event or “ping”
expressed in ISO 8601 combined date and
time in UTC using 24-hour clock.
http://en.wikipedia.org/wiki/ISO_8601#UTC
2014-09-
10T14:12:05Z”
txn_type
Literal String
The type of event or “ping” as defined by the
permit.
ENTRY”
DROP-OFF”
PICK-UP”
EXIT”
ride_count
Integer
Number of active TNC rides in the vehicle
following the transaction event/ping. Value
will be either “0” (no active ride) or “1”
(active ride).
0”
1”
lon
World Geodetic System
1984 (WGS84)
formatted longitude
The longitude coordinate of the event or
ping” expressed as a positive or negative
number. For JWA, this will always be a
negative number.
-123.12345678”
lat
World Geodetic System
1984 (WGS84)
formatted latitude
The latitude coordinate of the event or “ping”
expressed as a positive or negative number.
For JWA this will always be a positive
number.
123.12345678”
JWA TNC PERMIT
Page 1 of 2

Page 25













Attachment A
Page 22 of 22
2. WEB SERVICE
JWA shall provide a web service in order to accept data from Recipient in the following manner:
a. The web service shall use HTTPS protocol to submit all requests and posts.
b. The web service shall allow HTTPS POST for all “pings” from Recipient.
c. The web service shall accept the HTTPS POST parameters as defined in the following list:
uid”, “tnc_id”, “license_plate”, “timestamp”, “txn_type “ ride_count”, “lon”, “lat”. Parameters
must be URL encoded.
d. A username and secret phrase shall be shared between Recipient and JWA in order to create a basic
authorization mechanism for all requests from Recipient. Base64 encoding of the
<username:secret phrase> shall be provided in the HTTP Authorization Header for all HTTPS
requests.
e. Data from Recipient shall be posted to the following URL with the following parameters with URL
encoding (based on RFC 1738: http://www.ietf.org/rfc/rfc1738.txt) employed:
alue>”&timestamp=”<value>”&txn_type=”<value>”& ride_count
=”<value>”&lon=”<value>”&lat=”<value>”
Example:
ABC1234”&timestamp=”2014-09-10T14:02:55Z”&txn_type=”ENTRY”& ride_count
=”1”&lon=”-123.12345678”&lat=”123.12345678”
f. Airport acknowledges that Permittee asserts that some of the Interface Data contains
personally identifiable information and is a compilation of information that constitutes
Permittee’s trade secret. Although the Airport lacks sufficient information to determine
whether such information is a trade secret for purposes of Public Disclosure Authorities,
in the event the Airport receives a third party request for TNC Driver identification
information and/or TNC Vehicle license plate information under the Public Disclosure
Authorities described in § 4.5(e) of the Pilot Permit, it will follow the procedure set forth
in § 4.5(e) in the Pilot Permit.
g. Airport agrees to maintain adequate administrative, physical, technical and procedural
safeguards to protect the Interface Data in the possession of Airport against unauthorized
access or disclosure.
THIS AGREEMENT IS EXECUTED by the parties as of the Effective Date

4)
formatted longitude
The longitude coordinate of the event or
ping” expressed as a positive or negative
number. For JWA, this will always be a
negative number.
-123.12345678”
lat
World Geodetic System
1984 (WGS84)
formatted latitude
The latitude coordinate of the event or “ping”
expressed as a positive or negative number.
For JWA this will always be a positive
number.
123.12345678”
JWA TNC PERMIT
Page 1 of 2

Page 25













Attachment A
Page 22 of 22
2. WEB SERVICE
JWA shall provide a web service in order to accept data from Recipient in the following manner:
a. The web service shall use HTTPS protocol to submit all requests and posts.
b. The web service shall allow HTTPS POST for all “pings” from Recipient.
c. The web service shall accept the HTTPS POST parameters as defined in the following list:
uid”, “tnc_id”, “license_plate”, “timestamp”, “txn_type “ ride_count”, “lon”, “lat”. Parameters
must be URL encoded.
d. A username and secret phrase shall be shared between Recipient and JWA in order to create a basic
authorization mechanism for all requests from Recipient. Base64 encoding of the
<username:secret phrase> shall be provided in the HTTP Authorization Header for all HTTPS
requests.
e. Data from Recipient shall be posted to the following URL with the following parameters with URL
encoding (based on RFC 1738: http://www.ietf.org/rfc/rfc1738.txt) employed:
alue>”&timestamp=”<value>”&txn_type=”<value>”& ride_count
=”<value>”&lon=”<value>”&lat=”<value>”
Example:
ABC1234”&timestamp=”2014-09-10T14:02:55Z”&txn_type=”ENTRY”& ride_count
=”1”&lon=”-123.12345678”&lat=”123.12345678”
f. Airport acknowledges that Permittee asserts that some of the Interface Data contains
personally identifiable information and is a compilation of information that constitutes
Permittee’s trade secret. Although the Airport lacks sufficient information to determine
whether such information is a trade secret for purposes of Public Disclosure Authorities,
in the event the Airport receives a third party request for TNC Driver identification
information and/or TNC Vehicle license plate information under the Public Disclosure
Authorities described in § 4.5(e) of the Pilot Permit, it will follow the procedure set forth
in § 4.5(e) in the Pilot Permit.
g. Airport agrees to maintain adequate administrative, physical, technical and procedural
safeguards to protect the Interface Data in the possession of Airport against unauthorized
access or disclosure.
THIS AGREEMENT IS EXECUTED by the parties as of the Effective Date
















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