Often, riders will pin their locations instead of manually typing in the address where they are. This could cost precious time locating them. It is a good habit to call the rider to tell them you are on the way and to confirm the pick up location.
When the rider gets in the car, welcome them aboard and ask them to confirm the destination, which hopefully they have already entered into the app. Ask them if they prefer a route or would like to navigate you. Tap the navigate button on your app and mention that sometimes the navigation app will suggest an alternate route when there is a build up of traffic.
Always go with the rider's preferred route.
Some apps are better than others and so far Waze seems to offer the best information for drivers.
Waze allows drivers to enter pot holes, vehicles along the side of the road, and police activity. If you are suddenly in traffic it may even suggest a quicker alternate route to get your destination in a more timely manner.
No comments:
Post a Comment