Friday, March 2, 2018

Keeping High Ratings and Earning More $

From this ride share driver's perspective:
This is my LYFT performance review for this week. My wife drives the same car, which we clean before every shift. I always get clean car kudos and she gets poor ratings for this.
What is the difference?
She picks up what I call street urchins. Short rides to work, lunch or the bar along with a few rides to airports or theme parks. Street urchins never tip their drivers and are very critical about "their own private limo," which they share with dozens of others like them.
I solely work Long Beach Airport, Carnival Cruise and LAX.
Weary travelers appreciate the service, request long rides, are CLEAN, rarely mess up the back seat and most importantly few are shit faced drunk.
I pick up my guest, and stop ride requests by going off line after the ride. This gives me time to look in the back seat and shake off the carpets in case they got dirty.
Waiting for the phone call from my wife in tears because some street urchin gave her a bad review.

Am I a snob in your eyes? You bet your ass I am!
This is my business, which I take seriously and if you are going to rate me poorly I am taking it to where people appreciate the service.

Thursday, February 22, 2018

Drivers Rate Passengers Too

Attention LYFT passengers.

Not sure if you know this but LYFT allows drivers to rate you days after the ride.
Ride Share does not mean YOUR OWN PRIVATE LIMO. You share our family cars with dozens of other people. Drivers get requests for pick ups before we drop you off so in a rush it is not always possible to check for a messy back seat.
So, if you alert your driver that the passenger before you left a messy backs seat we can do something about it.
If you anonymously do it thru the app with a low rating we have no other recourse than to give all our passengers that day ONE STAR for messing up our cars.

Wednesday, January 24, 2018

Something to remind passengers.

If you use LYFT or UBER please don't complain on the app if the car is dirty. Drivers are busy catching the next ride and can not always look in the back of the car while driving to pick up the next ride.

Instead, kindly bring it to the attention of the driver.

Sorry but we pick up pigs sometimes.

Wednesday, December 27, 2017

Dealing with Snowflakes

As I was waiting for the next plane to land at Long Beach Airport I got a request for a pick down the street at a bar.
I accepted the ride and picked up the bar hoppers. We went from one bar to another in Los Alamitos.

The pax asked me if I was having a busy day, and I told him it was pretty mellow at the airport where I do most of my business. Somehow he mentioned that Obama landed there once in Air Force One and I told him who Bill Clinton blocked LAX for 2 1/2 hours to get a haircut. I also mentioned that President Bush used to land Air Force One at Los Alamitos air base.

Then he asked me what I thought of President Trump. I didn't lie and told him I liked him and I really like the positive change that was going on in the nation.

He pointed to a corner and told me that was his stop.
He ended the ride a mile and a half from the bar he was going to.

Some people are such snowflakes.

One star for him.

Tuesday, September 19, 2017

ATTN: Drivers Servicing LAX

The LAX police are ticketing cars for waiting at the ride share pick up points at Los Angeles International Airport.  One driver pulled up and while he was on the telephone with the passenger a cop began to cite him, stating that he had been there for 8 or 9 minutes.

TNC Driver Derek Tucker Jr. had a dashcam with a time stamp running during the recording. The playback of the video to the officer saved him from getting cited.

He gave us his permission to post the video:

Monday, August 28, 2017

LAX PD Getting Wise to Uber Driver Tricks

Reports of Uber drivers pulling into the LAX staging lot and going off line to increase the surge rates have gotten the attention of LAX PD.

A driver told me that officers will pull into the lot and check vehicles for proper permit, trade dress, and that app is online and ready to get a ride request.

Sunday, August 27, 2017

Uber App Airport Queue

Interesting false information on the Uber app at both Long Beach and LAX the other day.

While driving to the area the app said there was only one Uber in the lot. When I got to the lot, it was loaded with cars.

Although I did not go to the Jenny lot at LAX, that area is always full of Ubers and Lyft. The Lyft app said the lot was full. 

I waited at 96th and Airport and got a Lyft request in 10 minutes.

Moral of story: Don't believe what you see.