Ride Share Drivers: June 2015

Tuesday, June 30, 2015

Long Beach Airport and LYFT DROP OFFS

Long Beach Airport (LGB) restricts passenger pick ups but not drop offs, according to a telephone conversation I had with the airport security manager this morning.

I contacted LYFT regarding a recent text that said LYFT drivers may no longer drop off at LGB.

By their response this appears to be a policy of LYFT, not Long Beach Airport.

LYFT TRAINING RESOURCES

Here is the link to LYFT driver training videos:

https://www.lyft.com/drive/help/article/1628927

From LYFT: New Airport Restrictions

California Airport Information

As a driver on the Lyft platform, it's important that you know and follow airport regulations. While we've worked hard to reach agreements with certain California airports like San Francisco, there are other California airports where we do not currently have permission to operate.
If you conduct any operations at a prohibited airport (see Prohibited Airports section below), officials are issuing citations and Lyft is prevented from covering any costs for those prohibited airport rides.
Even if you conduct permitted operations at an authorized airport (see Permitted Operations section below), you still must follow airport regulations (e.g., trade dress). If you get cited for violating airport regulations, Lyft is not responsible for these citations. As a driver, you are responsible for the cost of any such citation from the airport. Failure to comply with airport regulations may result in a deactivation of your driver account.
Thank you for staying compliant, and respecting our agreements with airport officials. Let airport administrators know that you want Lyft rides reinstated in all California airports by signing the petition.

Permitted Operations
Click the list below to see the status of our operations at California airports with permitted drop-offs or pickups.

Click the airport's name to see specific rules and regulations for providing pickups and drop-offs.
City Airport Pickups Drop-offs
San Francisco SFO OK with placard OK with placard
John Wayne (Orange County) SNA OK OK
Burbank BUR OK OK
Los Angeles LAX Prohibited OK
Van Nuys VNY Prohibited OK
Ontario ONT Prohibited OK
San Diego SAN Prohibited OK
Silicon Valley SJC Prohibited OK
Napa & Sonoma County STS Prohibited OK

Prohibited Airports
At all other California airports, operations are currently prohibited — including pickups and drop-offs. This includes (but is not limited to) all airports in the list below.

Oakland Int'l Airport (OAK)
Sacramento Int'l Airport (SMF)
Long Beach Int'l (LGB)
Palm Springs (PSP)
Santa Monica Muni Airport (SMO)
Santa Barbara Muni Airport (SBA)
Fresno Yosemite Int'l Airport (FAT)
Bakersfield Airport (BFL)
Brown Field Muni (SDM)
Buchanan Field Airport (CCR)
Cable Airport (CCB)
Camarillo Airport (KCMA)
Carlsbad Airport (CRQ)
Chico Municipal Airport (CIC)
French Valley Airport (RBK)
Gillespie Field Airport (SEE)
Hayward Executive Airport (HWD)
Imperial County Airport (IPL)
Jacqueline Cochran Rgn Airport (TRM)
Lake Tahoe Airport (TVL)
Livermore Muni (LVK)
Merced Regional Airport (MCE)
Modesto Airport (MOD)
Mojave Airport (MHV)
Monterey Regional Airport (MRY)
Montgomery Field Airport (MYF)
Napa County Airport (APC)
Oceanside Airport (OCN)
Ramona Airport (KRNM)
Sacramento Executive (SAC)
Sacramento Mather Airport (MHR)
San Bernardino Int'l (SBD)
San Luis Obispo Regional Airport (SBP)
Santa Maria Airport (SMX)
Southern California Logistics Airport (VCV)
Stockton Metropolitan (SCK)
Truckee-Tahoe Airport (TRK)
Ventura County Airport (OXR)
Visalia Muni (VIS)

Drivers: How to Redirect a Prohibited Airport Request
If your city's airport is prohibited for pickups, the app will prevent airport pickup requests from being made. If a passenger moves their pin outside airport property, and asks you to come pick them up at the airport, kindly inform them that you are not authorized to, and they'll need to find alternate means of transportation.

Drop-offs can be trickier. Click below for tips on how to handle requests for prohibited airport drop-offs.

Redirecting airport drop-offs
If a passenger asks you to take them to a prohibited airport, here’s what to do to make the conversation go smoothly.
Offer to take them to a nearby destination.

Apologize, and politely cancel the ride. Worried about your acceptance rate? Let us know if you had a cancellation. We'll remove it from that day's summary.

Monday, June 29, 2015

Uber Training Video

How the Uber System works:

New bill could legalize paid carpooling

Source: Los Angeles Times 4/20/15

http://www.latimes.com/business/technology/la-fi-tn-tnc-carpooling-20150420-story.html

Carpooling is one of the most popular services transport network companies like Uber, Lyft and Sidecar offer, but it faces a problem. Under California law, paid carpooling is prohibited.

Assemblyman Phil Ting (D-San Francisco) is hoping to change that.

Introducing AB 1360 on Monday, Ting said the bill would change a Californian law written in 1961 that doesn’t allow passengers in a commercial ride to each be charged separately for sharing the ride.

Lyft and Uber launch carpool-like services in San Francisco

“We have long encouraged public transit and carpooling to reduce traffic and air pollution,” Ting said. “We cannot extend this mindset to ride-sharing without changing a 50-year-old law predating the Internet.”

Transport network companies such as Uber, Lyft and SideCar launched their carpooling services in California last summer. Shortly afterward, they were notified by the Public Utilities Commission that existing law did not allow their carpooling business model. While the PUC did not outright prohibit TNCs from continuing their carpooling services, it recognized that the Legislature had to update state law to authorize multiple passengers to share rides and split fares.

Ting described the existing law as “archaic,” and said the new bill would be “win, win, win” for consumers, drivers, and the environment.

“[The bill] accomplishes what needs to be done, which is allowing multiple people to share a vehicle that are heading in the same direction,” said Lyft’s director of public affairs, David Mack. “I think there’s going to be pretty swift adoption of it.”

“In less than a year, thousands of California residents have helped get cars off the road, lessen congestion and improve our environment and now the California Legislature has the opportunity to embrace this innovation by codifying this service and adopting AB 1360,” said Uber spokeswoman Eva Behrend.

Lauren Faber, the Environmental Defense Fund’s West Coast political director, described the bill as “common sense” and praised Ting for introducing a bill that would ultimately benefit the environment.

AB 1360 is one of several Transport network company-, or TNC-, focused bills introduced to the California Legislature this session. It joins AB 24, a bill that increases the safety and background check requirements for TNC drivers; AB 886, a passenger privacy bill that requires TNCs to destroy personal data associated with terminated customer accounts; and AB 1422, which allows TNCs to participate in the DMV Employer Pull Notice System and check the driving records of its partner drivers.

Rating the Riders - The Best Way to Get 5 Stars

When your passenger gets out of your car, thank him for riding with you and tell them that you are giving them 5 Stars.

This will remind them that drivers rate them and if they got good service from you they will hopefully give you 5 Stars too.

Our Riders May Not Be The Sharpest Crayons in the Box

This post on a Uber Driver Facebook page caught my eye and it goes to proves something that I have been saying to fellow ride share drivers for the past 6 months.

Communicate with the passenger.

The LA area has a feature on Uber called Uber Pool. It allows multiple riders to split the cost of the ride as long as they are going in the same general direction.

A passenger requested an Uber Pool ride and when he got in was surprised to see another rider in the car. He reported it to Uber.

The problem is here is that when it comes to driver relations, Uber lacks not only people skills but in many cases people with brains. An Uber worker may read this, not fully understand that this was an Uber Pool related issue and send the driver a warning or, at worst, deactivate him for having another rider in the car.

When someone jumps in to join in the Uber Pool trip, it might be advisable to introduce him to the other Uber Pool rider and say that he is traveler in the same direction sharing the cost of the ride with your new passenger.

If the new passenger balks suggest he steps out and cancels the ride and order an Uber X for a private trip but warn him that he might be charged for the cancellation.

Friday, June 26, 2015

Shattered Display Sparks Terror in Hearts and Minds of Drivers

Two days ago the most feared thing that could ever happen to a TNC driver happened to me, I dropped my smart phone on the sidewalk and shattered the display. Fortunately I had a scratch protector on the display and a cover but because the city had recently paved the street there was gravel on the sidewalk, which shattered my display screen.

I called a Star Tek in Long Beach and they told me to bring it down. When I got there I found out that the screen was not in stock but they offered to order a replacement. The next day when the replacement arrived I got a call from them, Ubered on over and they replaced the shattered screen in a matter of 30 minutes.

If you are in Long Beach, CA and the same thing happens to you, fear not. For about $160 you can be up and running again.

For more information of Star Tek check out their website:

http://www.startekrepair.com/

Los Angeles: Lyft Zone at Beverly Center

Lyft has announced that they have partnered with the Beverly Center shopping mall to create a Lyft Zone: an area where passengers can conveniently get picked up and dropped off.

Thursday, June 25, 2015

Start Driving and Earn Cash!

Drive for LYFT and earn $$$

Drivers in Long Beach are earning from $20 to $35 (or more) an hour.

Riders can TIP drivers right from the app.

Much less stressful than driving for that other ride share app.

Increase your ride potential if you drive for that other ride share app.

This is like fishing with two baited lines.

Run both apps and shut down the other as soon as you get a ride request.

Much less waiting between rides!!

Use this link to sign up and get a sign in bonus!

www.lyft.com/drivers/TONY083870?utm_medium=d2d_referral_email

Bonus rates vary at time of sign in.

Rumor debunked: Uber deactivating drivers for not signing up with Farmers

A rumor were posted on the Uberdrivers group on Facebook this morning alleging that Farmer Insurance agents were telling drivers that Uber was going to deactivate them if they are not covered with the new GAP policy, which was mandated by the state as of July 1, 2015.

As an iRumorMill.com Internet investigator, this caught my eye so I sent an inquiry to the Uber Partners office in Los Angeles.

This appears to be a hoax after they sent me the response below:

Thanks for writing in.

No worries, I have checked on your concern and can confirm that there will be no deactivation for drivers happening in line with the issue of mandatory gap plan. We will surely send you emails for any updates on Uber.

If I can help with anything else, please let me know.

Mary
help.uber.com

Deactivation: A Sad Reality

Maintaining a 5 Star rating appears to be the biggest challenge for drivers. If ratings drop below 4.6 drivers could face deactivation. Uber floods the market with drivers and are very happy to finance their new cars, at a cost of $125 a week and up, but if the driver rating drops below the high performance expectations it could mean game over for the driver.

Some tips on keeping high ratings.

Communication:
Contrary to what the training videos say, call the rider when you get the request as you are driving toward them. Sometimes the NAV apps are inaccurate so a call to confirm their pick up location betters your chances of a happy rider.

When you get to the pick up and they are not outside waiting, call them after a minute to say you are there, give your location, and switch on your emergency flashers. Telling the rider you got the flashers blinking helps them to find you better.

Hospitality:
When the riders get in the car, welcome them and ask their name. I usually say, "Welcome aboard (rider name), I am (driver name) and if there is anything I can do to make your ride more confortable please let me know.

Accuracy:
When you begin the ride confirm the destination. Do not rely on the NAV apps to get you there. Ask the rider if they would like to navigate you to the destination.

Snacks and water:
You do not get paid enough to supply snack and water. Also if you do airport runs you do not need to clutter up the trunk with a snack shop. I usually keep one bottle of water in the trunk for emergencies.

Safety:
The number one mission is to get the rider to the destination in a safe manner. Do not speed, obey the laws and drive defensively.

Know when to talk and when to shut up:
Sometimes riders are in the back seat conducting business on mobiles. Be observant of what they are doing and if they want to chat go ahead and do so.

Commit to driving:
If a driver can only work 4 hours a week, Uber is not for that driver. All it takes is a 1 Star review from a rider to toss you out of the ball game if you only do 4 or 5 rides. Uber will deactivate the driver, suggest a $60 class and a probationary period for the driver to bring up the ratings. If this happens to you and you wish to continue driving for Uber you must be ready to drive 25 to 30 hours a week to bring up and maintain high ratings.

I know of a case where a preschool teacher started driving during Spring break. She had 5 passengers one weekend, got 4 five star reviews and 1 one star review from a foreign business man who did not know the area and expected to be taken to his destination and a fraction of time that it normally takes. Her rating dropped way be low the average and got deactivated. She took the class, took up her ratings but after Spring break returned to teaching school with anticipation to drive Uber over the Summer break. Two weeks before the end of school she got a deactivation from Uber because she did not maintain her driving over the weekends.

Dealing with Uber is like the old "Computer Says No" sketch from Little Britain:

Sometimes the a trip to the local Uber office to plead your case may get the driver reactivated. Local staff are nice but they do not have the power to make any changes.

French Uber protests block Paris and Marseille transport

This came from the BBC today:

http://www.bbc.com/news/world-europe-33267581

French taxi drivers have blocked the roads to Paris airports and the main ring road around the city in a protest against Uber, prompting riot police to fire tear gas at some.

The drivers set up blockades and burned tyres as part of a nationwide strike.

Barriers also appeared around Marseilles and Aix-en-Provence in southeast France.

Uber, a US taxi app, has been expanding its UberPOP ride-sharing service in France despite government objections.

Images from Marseille and Paris showed cars overturned and tyres burning in the street.

Aeroports de Paris, the operator of the French capital's Charles de Gaulle (CDG) and Orly airports, warned passengers to travel by train.

"Access by road is completely blocked," the company said on its website. "The only way to get to CDG is (by train)."

With traffic at a standstill in places, some travellers walked along the side of the motorway to reach the airport.

Musician Courtney Love Cobain appeared to have been caught up in the violence. She tweeted saying her taxi had been ambushed and protesters were "beating the cars with metal bats". She also of her taxi spattered with egg.

Taxi drivers also blocked access to Marseille and Aix train stations and protested on the main access to Marseilles-Provence airport.

The drivers - who have to pay thousands of euros for a licence - say they are being unfairly undercut by Uber, which is not licensed by the authorities.

Prosecutors have cracked down on Uber, filing almost 500 legal cases involving complaints about UberPOP. About 100 attacks on Uber drivers and passengers have been reported in recent weeks.

"Many taxis drivers are infuriated," Abdelkader Morghad, a representative of the FTI taxi union, told Bloomberg.

"We're demanding that the Thevenoud law, which clearly forbids unlicensed drivers, be implemented. There's a lack of political will to do it."

The law, which came into force in October, bans services that put passengers in touch with unregistered drivers. Uber has appealed against the rule, arguing that it gives licensed taxis an unfair advantage.

According to Mr Morghad, France's licensed drivers have lost between 30% and 40% of their income over two years because of the growth of Uber.

The San Francisco-based firm says it has a million users in France, including 250,000 for its basic UberPOP service. Uber also operates a luxury service which is not banned.

Uber has faced similar teething problems in cities all over the world, with traditional taxi drivers protesting against being undercut by the unlicensed company.

But licensed taxi drivers have been criticised for being slow to adopt the app-based geolocation technology behind Uber's success.

Monday, June 22, 2015

Question of the week: Should I report a ticket for driving and using a cell phone to Uber?

This question was asked in the Facebook Uber Drivers group:

Has anyone ever gotten a ticket for using their cell phone while driving for Uber? Should I report it to Uber, fight it, or just pay the fine?

Personally, I wouldn't because I do not think it is Uber's responsibility to pay a driver's ticket if he breaks the law.

The primary mission of Uber is safety and as drivers we should know our local laws.

Phone mounts are not that costly. There is a nice variety of them to mount on windshields, dashes and air conditioning vents. There are also a nice variety of hands free devices that a driver can use with a cellphone.

I personally like the LG hand free blue tooth device that hangs around my neck. It has an easy to access on switch so I can switch from speaker to head set.

I found this one at: http://www.esurebuy.com/lg-tone-pro-hbs-750-bluetooth-stereo-headset/

Bottom line, I think it is cheaper to invest in a hands free unit than risk getting a ticket.

Some states have fines as low as $25 ticket, but what the news media fails to report is that some municipalities add on fine assessments. I got a ticket about 8 years ago that put me into sticker shock. The city of Long Beach added assessments that took my fine to about $70.

Driving passengers is an awesome responsibility, which many of us may take for granted. We should always place safety first.

California Mandates Gap Coverage for Rideshare Drivers

Here is the text of the bill found at:
http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201320140AB2293

Assembly Bill No. 2293

CHAPTER 389

An act to add Article 7 (commencing with Section 5430) to Chapter 8 of Division 2 of the Public Utilities Code, relating to transportation.

[ Approved by Governor September 17, 2014. Filed with Secretary of State September 17, 2014. ]

LEGISLATIVE COUNSEL'S DIGEST

AB 2293, Bonilla. Transportation network companies: insurance coverage.

Existing law, the Passenger Charter-party Carriers’ Act, provides for the regulation of charter-party carriers of passengers by the Public Utilities Commission, and makes it unlawful for a charter-party carrier to operate without first obtaining a permit or certificate, from the commission, except as specified. The act requires a charter-party carrier to, among other things, comply with specified vehicle identification and accident liability protection requirements. A violation of the act is generally a misdemeanor, punishable by a specified fine or term of imprisonment, or both, depending on the violation.

This bill would amend the Passenger Charter-party Carriers’ Act to enact specified requirements for liability insurance coverage for transportation network companies, as defined, and their participating drivers. These requirements would become operative on July 1, 2015. The bill would describe 2 distinct time periods and would specify the insurance requirements for each of those time periods and alternative methods of compliance with those requirements. The bill would require uninsured and underinsured motorist coverage to be provided for specified time periods. The bill would, in the event a driver’s insurance policy ceases to exist or has been canceled, or under certain other circumstances, require a transportation network company’s insurance policy to provide the required coverage.

The bill, beginning July 1, 2015, would provide that a participating driver’s or vehicle owner’s personal automobile insurance policy does not provide coverage to the participating driver, vehicle owner, or any 3rd party unless the policy so provides. The bill, beginning July 1, 2015, would require certain written disclosures by transportation network companies to their participating drivers on the insurance coverage provided by the company and to advise that the driver’s personal automobile insurance policy will not provide coverage. The bill would authorize a personal automobile insurer to offer such coverage at its discretion to cover private vehicles, as specified. The bill would require participating drivers to carry proof of insurance coverage, as specified. The bill would require the commission and the Department of Insurance to collaborate on a study of transportation network company insurance, as specified, and would prohibit a transportation network company from disclosing the personally identifiable information of a passenger, except as specified. The bill would specify the Legislature’s intent relating to expediting the approval of transportation network company insurance products, and would set forth related legislative findings and declarations.

Because a violation of the bill’s provisions would be a crime, the bill would impose a state-mandated local program.

The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.

This bill would provide that no reimbursement is required by this act for a specified reason.

DIGEST KEY

Vote: majority Appropriation: no Fiscal Committee: yes Local Program: yes

BILL TEXT

THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:

SECTION 1.

Article 7 (commencing with Section 5430) is added to Chapter 8 of Division 2 of the Public Utilities Code, to read:

Article 7. Transportation Network Companies

5430.

Notwithstanding any other provision of this chapter, this article shall apply to transportation network companies.

5431.

(a) As used in this article, a “transportation network company” is an organization, including, but not limited to, a corporation, limited liability company, partnership, sole proprietor, or any other entity, operating in California that provides prearranged transportation services for compensation using an online-enabled application or platform to connect passengers with drivers using a personal vehicle.

(b) As used in this article, “participating driver” or “driver” is any person who uses a vehicle in connection with a transportation network company’s online-enabled application or platform to connect with passengers.

(c) As used in this article, “transportation network company insurance” is a liability insurance policy that specifically covers liabilities arising from a driver’s use of a vehicle in connection with a transportation network company’s online-enabled application or platform.

5432.

(a) A transportation network company shall disclose in writing to participating drivers, as part of its agreement with those drivers, the insurance coverage and limits of liability that the transportation network company provides while the driver uses a vehicle in connection with a transportation network company’s online-enabled application or platform, and shall advise a participating driver in writing that the driver’s personal automobile insurance policy will not provide coverage because the driver uses a vehicle in connection with a transportation network company’s online-enabled application or platform.

(b) A transportation network company shall also disclose in writing to participating drivers, as part of its agreement with those drivers, that the driver’s personal automobile insurance policy will not provide collision or comprehensive coverage for damage to the vehicle used by the driver from the moment the driver logs on to the transportation network company’s online-enabled application or platform to the moment the driver logs off the transportation network company’s online-enabled application or platform.

5433.

(a) A transportation network company and any participating driver shall maintain transportation network company insurance as provided in this section.

(b) The following requirements shall apply to transportation network company insurance from the moment a participating driver accepts a ride request on the transportation network company’s online-enabled application or platform until the driver completes the transaction on the online-enabled application or platform or until the ride is complete, whichever is later:

(1) Transportation network company insurance shall be primary and in the amount of one million dollars ($1,000,000) for death, personal injury, and property damage. The requirements for the coverage required by this subdivision may be satisfied by any of the following:

(A) Transportation network company insurance maintained by a participating driver.

(B) Transportation network company insurance maintained by a transportation network company.

(2) Transportation network company insurance coverage provided under this subdivision shall also provide for uninsured motorist coverage and underinsured motorist coverage in the amount of one million dollars ($1,000,000) from the moment a passenger enters the vehicle of a participating driver until the passenger exits the vehicle. The policy may also provide this coverage during any other time period, if requested by a participating driver relative to insurance maintained by the driver.

(3) The insurer, in the case of insurance coverage provided under this subdivision, shall have the duty to defend and indemnify the insured.

(4) A transportation network company may meet its obligations under this subdivision through a policy obtained by a participating driver pursuant to subparagraph (A) or (C) of paragraph (1) only if the transportation network company verifies that the policy is maintained by the driver and is specifically written to cover the driver’s use of a vehicle in connection with a transportation network company’s online-enabled application or platform.

(c) The following requirements shall apply to transportation network company insurance from the moment a participating driver logs on to the transportation network company’s online-enabled application or platform until the driver accepts a request to transport a passenger, and from the moment the driver completes the transaction on the online-enabled application or platform or the ride is complete, whichever is later, until the driver either accepts another ride request on the online-enabled application or platform or logs off the online-enabled application or platform:

(1) Transportation network company insurance shall be primary and in the amount of at least fifty thousand dollars ($50,000) for death and personal injury per person, one hundred thousand dollars ($100,000) for death and personal injury per incident, and thirty thousand dollars ($30,000) for property damage. The requirements for the coverage required by this paragraph may be satisfied by any of the following:

(A) Transportation network company insurance maintained by a participating driver.

(B) Transportation network company insurance maintained by a transportation network company that provides coverage in the event a participating driver’s insurance policy under subparagraph (A) has ceased to exist or has been canceled, or the participating driver does not otherwise maintain transportation network company insurance pursuant to this subdivision.

(2) A transportation network company shall also maintain insurance coverage that provides excess coverage insuring the transportation network company and the driver in the amount of at least two hundred thousand dollars ($200,000) per occurrence to cover any liability arising from a participating driver using a vehicle in connection with a transportation network company’s online-enabled application or platform within the time periods specified in this subdivision, which liability exceeds the required coverage limits in paragraph (1).

(3) The insurer providing insurance coverage under this subdivision shall be the only insurer having the duty to defend any liability claim arising from an accident occurring within the time periods specified in this subdivision.

(d) Coverage under a transportation network company insurance policy shall not be dependent on a personal automobile insurance policy first denying a claim nor shall a personal automobile insurance policy be required to first deny a claim.

(e) In every instance where transportation network company insurance maintained by a participating driver to fulfill the insurance obligations of this section has lapsed or ceased to exist, the transportation network company shall provide the coverage required by this section beginning with the first dollar of a claim.

(f) This article shall not limit the liability of a transportation network company arising out of an automobile accident involving a participating driver in any action for damages against a transportation network company for an amount above the required insurance coverage.

(g) This section shall become operative on July 1, 2015.

5434.

(a) Nothing in this section shall be construed to require a private passenger automobile insurance policy to provide primary or excess coverage during the period of time from the moment a participating driver in a transportation network company logs on to the transportation network company’s online-enabled application or platform until the driver logs off the online-enabled application or platform or the passenger exits the vehicle, whichever is later.

(b) During the period of time from the moment a participating driver in a transportation network company logs on to the transportation network company’s online-enabled application or platform until the driver logs off the online-enabled application or platform or the passenger exits the vehicle, whichever is later, all of the following shall apply:

(1) The participating driver’s or the vehicle owner’s personal automobile insurance policy shall not provide any coverage to the participating driver, vehicle owner, or any third party, unless the policy expressly provides for that coverage during the period of time to which this subdivision is applicable, with or without a separate charge, or the policy contains an amendment or endorsement to provide that coverage, for which a separately stated premium is charged.

(2) The participating driver’s or the vehicle owner’s personal automobile insurance policy shall not have the duty to defend or indemnify for the driver’s activities in connection with the transportation network company, unless the policy expressly provides otherwise for the period of time to which this subdivision is applicable, with or without a separate charge, or the policy contains an amendment or endorsement to provide that coverage, for which a separately stated premium is charged.

(c) Notwithstanding any other law, a personal automobile insurer may, at its discretion, offer an automobile liability insurance policy, or an amendment or endorsement to an existing policy, that covers a private passenger vehicle, station wagon type vehicle, sport utility vehicle, or similar type of vehicle with a passenger capacity of eight persons or less, including the driver, while used in connection with a transportation network company’s online-enabled application or platform only if the policy expressly provides for the coverage during the time period specified in subdivision (b), with or without a separate charge, or the policy contains an amendment or an endorsement to provide that coverage, for which a separately stated premium may be charged.

(d) This section shall become operative on July 1, 2015.

5435.

In a claims coverage investigation, a transportation network company or its insurer shall cooperate with insurers that are involved in the claims coverage investigation to facilitate the exchange of information, including the provision of dates and times at which an accident occurred that involved a participating driver and the precise times that the participating driver logged on and off the transportation network company’s online-enabled application or platform.

5436.

The commission and the Department of Insurance shall collaborate on a study of transportation network company insurance to assess whether coverage requirements are appropriate to the risk of transportation network company services in order to promote data-driven decisions on insurance requirements, and shall report the findings of this study to the Legislature no later than December 31, 2017.

5437.

A transportation network company shall not disclose to a third party any personally identifiable information of a transportation network company passenger unless one of the following applies:

(1) The customer knowingly consents.

(2) Pursuant to a legal obligation.

(3) The disclosure is to the commission in order to investigate a complaint filed with the commission against a transportation network company or a participating driver and the commission treats the information under confidentiality protections.

5438.

It is the intent of the Legislature that the Department of Insurance expedite review of any application for approval of transportation network company insurance products, and that these products become available for purchase on or before July 1, 2015.

5439.

Transportation network company insurance that meets the requirements of Section 5433 shall be deemed to satisfy the financial responsibility requirements of Sections 16054 and 16056 of the Vehicle Code.

5440.

The Legislature makes the following findings:

(a) The commission has initiated regulation of transportation network companies as a new category of charter-party carriers and continues to develop appropriate regulations for this new service.

(b) Given the rapidly evolving transportation network company service, it is the intent of the Legislature to continue ongoing oversight of the commission’s regulation of these services in order to enact legislation to adjust commission authority and impose specific requirements or prohibitions as deemed necessary as these services evolve.

5441.

The Legislature does not intend, and nothing in this article shall be construed, to prohibit the commission from exercising its rulemaking authority in a manner consistent with this article, or to prohibit enforcement activities related to transportation network companies.

5442.

A participating driver of a transportation network company shall carry proof of transportation network company insurance coverage with him or her at all times during his or her use of a vehicle in connection with a transportation network company’s online-enabled application or platform. In the event of an accident, a participating driver shall provide this insurance coverage information to any other party involved in the accident, and to a police officer, upon request.

5443.

Notwithstanding Section 11580.9 of the Insurance Code, or any other law affecting whether one or more policies of insurance that may apply with respect to an occurrence is primary or excess, this article determines the obligations under insurance policies issued to transportation network companies and, if applicable, drivers using a vehicle in connection with a transportation network company’s online-enabled application or platform.

SEC. 2.

No reimbursement is required by this act pursuant to Section 6 of Article XIII B of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIII B of the California Constitution.

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Wednesday, June 17, 2015

Uber drivers are employees, not contractors -Calif. Labor Commission

Just stumbled on this on Yahoo news:

http://finance.yahoo.com/news/uber-drivers-employees-not-contractors-143252024.html

WASHINGTON, DC, June 17 (Reuters) - A San Francisco-based driver for ride-hailing service Uber is an employee, according to a ruling by the California Labor Commission.

The ruling earlier this month and filed Tuesday in state court in San Francisco, said Uber is "involved in every aspect of the operation." Uber has argued its drivers are contractors, not employees.

Uber is appealing a labor commissioner award of about $4,000 in expenses to the driver.

The California ruling came in response to a claim brought by San Francisco-based driver Barbara Ann Berwick.

(Reporting by Sarah McBride; Editing by Jeffrey Benkoe)

Here is the court document:
https://www.scribd.com/doc/268947596/Uber-Filing

Friday, June 12, 2015

Dealing with Navigation Challenges

Depending on Navigation Apps can sometimes result in disaster.

Often, riders will pin their locations instead of manually typing in the address where they are. This could cost precious time locating them. It is a good habit to call the rider to tell them you are on the way and to confirm the pick up location.

When the rider gets in the car, welcome them aboard and ask them to confirm the destination, which hopefully they have already entered into the app. Ask them if they prefer a route or would like to navigate you. Tap the navigate button on your app and mention that sometimes the navigation app will suggest an alternate route when there is a build up of traffic.

Always go with the rider's preferred route.

Some apps are better than others and so far Waze seems to offer the best information for drivers.

Waze allows drivers to enter pot holes, vehicles along the side of the road, and police activity. If you are suddenly in traffic it may even suggest a quicker alternate route to get your destination in a more timely manner.

Thursday, June 11, 2015

New Drivers Say The Darndest Things

I recently pulled into the IHOP parking lot across the street from John Wayne Airport to use the rest room and I saw a Uber driver sitting in his car with the engine running as he was waiting for a ride request from the airport.

I introduced myself and we talked for a while about business while all the time his engine was running with the air conditioner keeping him cool.

I asked him how he liked his BMW for driving TNC and he said that he hated it. The dealer told him he would get 29 MPG but now it seems that he is only getting 19 MPG.

I had to wonder if he will ever catch on that you have to shut off the motor to improve mileage.

Wednesday, June 10, 2015

John Wayne Airport - Rules and Regulations

Drivers picking up and dropping off passengers at John Wayne Airport should know the rules.

Otherwise, one of the many officers stationed there will be happy to tell you about them.

Tonight I got off with a warning for picking up a passenger at the departure terminal.

Basics:

1 Uber, Lyft and Wingz are the only permitted TNC's at John Wayne Airport.
2 Trade dress must be visible on lower right corner of windshield.
3 When dropping off, drivers must exit the airport.
4 Waiting at the airport for passenger requests are not permitted.
5 Passengers may only be picked up at the Arrivals level.

Update 6/11/15: Rules found at:
http://www.ocair.com/commissions/ocairportcommission/archive/2015/2015-01-21/item3.pdf

Original:

I found 22 pages of rules on the web. They were found on the Google cache site and these rules are nowhere found on the present OCAIR.COM website. Sorry about the formatting...

Page 1

Agenda Item

AGENDA STAFF REPORT

ASR Control 15-000042

MEETING DATE:

02/03/15

LEGAL ENTITY TAKING ACTION:

Board of Supervisors

BOARD OF SUPERVISORS DISTRICT(S):

SUBMITTING AGENCY/DEPARTMENT:

John Wayne Airport (Approved)

DEPARTMENT CONTACT PERSON(S):

Alan L. Murphy (949) 252-5183

Scott Hagen (949) 252-5241

SUBJECT: Transportation Network Company Ground Transportation Operating Permit

CEO CONCUR

COUNTY COUNSEL REVIEW

CLERK OF THE BOARD

Pending Review

Approved Agreement to Form

Discussion

3 Votes Board Majority

Budgeted: N/A

Current Year Cost: N/A

Annual Cost: N/A

Staffing Impact: No

# of Positions:

Sole Source: N/A

Current Fiscal Year Revenue: N/A

Funding Source: N/A

County Audit in last 3 years: No

Prior Board Action: N/A

RECOMMENDED ACTION(S):

1. Find that the proposed project is Categorically Exempt from the California Environmental Quality

Act (CEQA), Class 1 (Existing Facilities) pursuant to CEQA Guidelines Section 15301.

2. Approve the attached Transportation Network Company (TNC) Charter Operator Commercial

Ground Transportation Operating Permit.

3. Upon the Airport’s verification of all permit requirements, authorize the issuance of the TNC

Operating Permit to interested Transportation Network Companies.

4. Authorize Airport Director to make amendments to the TNC Permit to address evolving operational

and regulatory issues associated with initiation of TNC Services at John Wayne Airport.

SUMMARY:

Approve the Transportation Network Company (TNC) Charter Operator Commercial Ground

Transportation Operating Permit, and authorize necessary amendments to address evolving operational

and regulatory issues associated with initiation of TNC Services at John Wayne Airport (JWA).

Page 1

Page 2

BACKGROUND INFORMATION:

John Wayne Airport passengers are picked-up from and delivered to the airport by several different types

of ground transportation providers. Historically, these providers have included metered taxis as well as

Charter-party Carriers such as limousines, town cars, door-to-door shuttles, and courtesy hotel and rental

car shuttles. Orange County Codified Ordinance Section 2-1-42 requires that taxicabs and other

commercial carriers obtain a contract prior to carrying passengers for hire at JWA. All Charter-party

Carriers that operate at JWA do so pursuant to an airport-issued ground transportation permit.

In recent years, a new form of ground transportation provider has arisen. These providers were initially

referred to as “ridesharing” companies, but have since become known as Transportation Network

Companies (TNCs). The California Public Utilities Commission (CPUC) has defined a TNC as a

company or organization that “provide prearranged transportation services for compensation using an

online-enabled application or platform (such as smart phone apps) to connect drivers using their personal

vehicles with passengers.”

On September 19, 2013, the California Public Utilities Commission (CPUC) ruled that TNCs fall under

the broad grant of authority of the CPUC pursuant to Article XII of the California Constitution and,

further, determined that TNCs are Charter-party Passenger Carriers under the Passenger Charter-party

Carriers’ Act. The CPUC also adopted rules and regulations for TNCs including, but not limited to:

insurance requirements, criminal background checks, zero tolerance substance abuse policies, driver age

and training requirements, and vehicle inspections. In addition, the regulations state that TNCs may not

conduct any operations on the property of or into any airport unless such operations are authorized by the

airport authority involved. On September 17, 2014, Assembly Bill 2293, which codified specific TNC

insurance requirements in California, was chaptered. To date, the CPUC has issued permits to six (6)

TNCs authorizing their operation in California.

JWA’s existing ground transportation permits neither anticipated nor were structured to accommodate the

TNC operational model. Therefore, it was necessary to create a new ground transportation permit

specifically for TNCs. JWA and County Counsel, in consultation with CEO/Risk Management, have

developed a TNC Ground Transportation Operating Permit that ensures that TNC operations at JWA are

operated: (1) in compliance with California Law and CPUC rules and regulations; (2) consistent with

County/Airport Rules and Regulations; (3) fairly and equitably with other JWA ground transportation

providers; and (4) in a manner that protects the safety and security of airport passengers and the County as

the owner and operator of John Wayne Airport. The proposed TNC Ground Transportation Operating

Permit incorporates the existing rates and fees charged to permitted ground transportation providers (As

approved by the Board of Supervisors on March 12, 2002. See Resolution 02-062). It is important to note

that, on multiple occasions during the development of the new permit, JWA solicited, considered and

incorporated input from TNCs.

Compliance with CEQA: The proposed project is Categorically Exempt (Class 1) from the provisions

of CEQA pursuant to Section 15301 because it consists of issuance of an operating permit for ground

transportation services similar to existing services already provided at JWA.

FINANCIAL IMPACT:

Approval of the Transportation Network Company (TNC) Charter Operator Commercial Ground

Transportation Operating Permit will enable TNCs to legally pick-up passengers from JWA and enable

Page 2

Page 3

JWA to recover the existing Board approved Ground Transportation trip fee of $2.25, to recover costs

associated with operation, administration, security, and upkeep and maintenance of the airport roadways

and ensure equal treatment of all Charter-party Carriers operating at JWA.

STAFFING IMPACT:

N/A

ATTACHMENT(S):

Attachment A - Transportation Network Company

Charter Operator Commercial Ground Transportation Operating Permit

Page 3

Page 4

Attachment A

Page 1 of 22

(TNC) Transportation Operating Permit

Page 1

TRANSPORTATION NETWORK COMPANY (TNC)

CHARTER OPERATOR

COMMERCIAL GROUND TRANSPORTATION OPERATING PERMIT

JOHN WAYNE AIRPORT

ORANGE COUNTY

Permittee is hereby authorized and permitted by the County of Orange, hereinafter referred to as

"County", acting by and through its Airport Director, hereinafter referred to as "Director", to

operate its business or a phase thereof at the John Wayne Airport, hereinafter referred to as

“JWA” or "Airport", on a non-exclusive basis, for the following purposes only and subject to the

terms and conditions hereinafter set forth.

The following specific terms and conditions are hereby mutually agreed to between County

and___________________________________________________________________________

(hereinafter referred to as "Permittee"):

1. Definitions:

A. Transportation Network Company (TNC): A company or organization, whether a

corporation, partnership, sole proprietor or other form, operating in California pursuant to

a California Public Utilities Commission (CPUC) TNC Permit, that provides prearranged

transportation services using an Online-Enabled Platform, Mobile Device or Application

to connect passengers with drivers using personal vehicles. (For purposes of this Permit,

the terms “TNC” and “Permittee” are used interchangeably.)

B. Online-Enabled Platform, Mobile Device or Application: The device used by Drivers

and prospective passengers to arrange for transport. (e.g. A mobile smart phone

application (App)) (hereinafter referred to as “App” or “TNC Application”)

C. “TNC Services”: As used in this Permit, “TNC Services” are the provision of

Transportation Network Company services by Permittee and its Drivers while on

Airport Property. “TNC Services” authorized in this Permit include the following

scenarios:

• Match accepted – but passenger not yet picked up (i.e., Driver is on his/her way to

pick-up the passenger on Airport Property.)

• Matched passenger is in the vehicle on Airport Property and until the passenger is

dropped off and safely exits the vehicle and vehicle has exited Airport Property.

For purposes of determining Permittee’s Insurance and Indemnification

obligations, Permittee specifically agrees that the Waybill associated with the

last passenger drop-off controls until a vehicle without a new matched

passenger has exited Airport Property.

• Upon Drop-off of a passenger, TNC Driver shall immediately exit Airport

Property, unless TNC Driver has an existing waybill for another Passenger Pick-

Page 5

Attachment A

Page 2 of 22

(TNC) Transportation Operating Permit

Page 2

up. TNC Drivers are prohibited from scheduling Passenger Pick-ups while

on Airport Property.

D. Geo-fence Tracking Area: An electronic fence covering a specified geographic area

around the Airport, including but not limited to the terminal roadway, approved by the

Director, which tracks all Driver ingress, egress, pick-up and drop-off activity within the

Geo-Fence Tracking Area. The Geo-Fence shall be comprised of one or more polygons

whose points are geographic coordinates defined by the Airport on Airport-owned

property under the Airport’s management. (For purposes of this Permit, the terms “Geo-

fence Tracking Area” and “Airport Property” are used interchangeably.)

E. TNC Driver: Any person providing “TNC Services” pursuant to Permittee’s authority

provided in this Permit. The term “TNC Driver” applies at all times that a TNC Driver is

on Airport property by reason of the driver’s relationship with Permittee, regardless of

whether the TNC Vehicle is carrying a passenger.

F. TNC Vehicle: The vehicle being driven by the Driver while providing “TNC Services.”

G. TNC Vehicle Trade Dress or Trade Dress: Trade Dress that makes Driver’s vehicle

readily identifiable within fifty (50) feet as being operated by Permittee as a TNC.

Vehicle Trade Dress shall include but not be limited to symbols and/or signs on vehicle

doors, roofs, side mirrors and/or grill, which can be readily identifiable within fifty (50)

feet. Trade Dress and location must be approved by The California Public Utilities

Commission (“CPUC”).

H. Passenger Pick-up: A Passenger Pick-up made in conjunction with provision of “TNC

Services”, shall be defined as each time one of Permittee's Drivers picks up a passenger

on Airport Property. (“Passenger Pick-up” and “Pick-up” are used interchangeably)

I. Passenger Drop-off: A Passenger Drop-off made in conjunction with provision of “TNC

Services”, shall be defined as each time one of Permittee’s Driver’s drops-off a passenger

on Airport Property. (“Passenger Drop-off” and “Drop-off” are used interchangeably)

J. Trip Fee: The Orange County Board of Supervisors approved fee charged to Permittee

for each Passenger Pick-up made by its Drivers.

K. Waybill: The prearranged reservation made between passenger and Driver. Prearranged

Waybills are required prior to Driver entrance onto Airport Property for purposes of

Passenger Pick-up or Drop-off. In lieu of a physical waybill, every Passenger Pick-up

or drop-off shall be documented (and viewable upon request by Airport Operations Staff

or Law Enforcement) on the TNC Application.

Page 6

Attachment A

Page 3 of 22

(TNC) Transportation Operating Permit

Page 3

2. Use Purpose Defined:

This Permit authorizes Permitte’s provision of “TNC Services” to passengers at John

Wayne Airport.

• Passenger Drop-offs, in conjunction with provision of “TNC Services”, shall be

made at the curbside vehicle loading zones on the Departure (Upper) Level of the

Terminal roadways.

• Passenger Pick-ups, in conjunction with provision of “TNC Services”, shall be

made at the curbside vehicle loading zones on the Arrival (Lower) Level of the

Terminal roadways.

3. Term of Permit:

Upon receipt of all required documentation and proof of compliance with the terms herein,

this permit shall become effective on ______________, 20____, and shall continue on a

thirty (30) day, month-to-month basis, until revoked or cancelled as hereinafter provided.

4. Reporting Requirements:

A. Geo-Fence: Prior to commencement of operation under this Permit, Permittee will

establish a Director approved Geo-Fence that tracks all Driver ingress, egress, Pick-up

and Drop-off activity on Airport Property.

B. Permittee shall provide monthly reports, in an Airport approved format, that identify the

following information, herein after referred to as “Report Data”:

• ALL Driver ingress, egress, Pick-up and Drop-off activity at the Airport. The

monthly report shall provide the following information for all individual Pick-ups

and Drop-offs:

i. TNC Company identification;

ii. Date and time of Driver entry into the Geo-Fence;

iii. Date, time and geographic location of individual Pick-ups and Drop-offs.

iv. Date and time of Driver exit from the Geo-Fence;

v. Unique identifier for each Driver (See Data Interface Agreement,

Appendix B)

vi. TNC Vehicle license plate number;

vii. Number of active rides in TNC Vehicle upon entry and exit.

• In the event the Airport determines that it requires TNC Driver identification

information for permit and/or Rules and Regulation enforcement, Permittee shall

promptly provide such information to Airport as requested.

Page 7

Attachment A

Page 4 of 22

(TNC) Transportation Operating Permit

Page 4

C. Vehicle Tracking: Permittee has been advised that JWA is in the process of

implementing an Automated Data Exchange system similar to that used by San Francisco

International Airport (SFO) wherein Report Data will be automatically submitted to

JWA. TNC vehicle tracking shall comply with the requirements of the Data Interface

Agreement set forth in Appendix B and be established as follows:

Unique Identifiers and License Plate Numbers: All TNC Vehicles shall be

identified electronically for each TNC trip by a unique number and the TNC

Vehicle license plate number. The unique number shall be linked by Permittee to

the Driver in a manner that allows Airport staff to audit Permittee’s compliance

with the permit terms and the operating requirements established by the CPUC.

ii.

Tracking Triggers:

• Upon Entry: Upon entry into the Geo-Fence, Permittee shall electronically notify

(“ping”) the Airport, in real time with the unique identifier and license plate

number of each TNC Vehicle, including date, time, geographic location, TNC

identification, driver-based unique identifier, vehicle license plate number and the

number of active rides in the vehicle at the time of entry. The ping shall be

transmitted by Permittee to the Airport at the moment each TNC Vehicle crosses

the Geo-Fence.

• Upon Ride Completion (on Airport Property): When the Driver completes a

Drop-off trip by indicating on his or her smart phone app that the ride is complete,

Permittee shall instantaneously send a second ping to the Airport, including date,

time, geographic location of Drop-off, TNC identification, driver-based unique

identifier, TNC vehicle license plate number and the number of active TNC rides

remaining in the TNC Vehicle following ride completion.

• Upon Passenger Pick-Up (on Airport Property): When a Driver Picks-up a

passenger on Airport property by indicating on his or her smart phone app that a

passenger has been Picked up, Permittee shall instantaneously send a ping to the

Airport, including date, time, geographic location of Pick-up, TNC identification,

driver-based unique identifier, TNC vehicle license plate number and the number

of active TNC rides remaining in the TNC Vehicle following Passenger Pick-up.

• Exiting the Geo-Fence: Upon exiting the Geo-Fence, Permittee shall

instantaneously send a final ping to the Airport, including date, time, geographic

location, TNC identification, driver based unique identifier, TNC vehicle license

plate number and the number of active TNC rides remaining in the TNC Vehicle

following Passenger Pick-up or Drop-off.

When requested by JWA, Permittee agrees to work with assigned Airport personnel, at

Permittee’s sole expense, to develop a vehicle tracking protocol based on a Director

approved Geo-Fence and consistent with the Data Interface Agreement set forth in

Appendix B of this permit. Failure by Permittee to cooperate (when requested) in the

Page 8

Attachment A

Page 5 of 22

(TNC) Transportation Operating Permit

Page 5

development of a vehicle tracking protocol that complies with the Data Interface

Agreement will result in termination of this Permit.

D. At the Airport’s request, Permittee shall provide a list of all complaints generated from

passengers being picked up and/or dropped off at Airport. List shall include information

regarding what steps (if any) were taken to resolve the passenger complaint.

E. Prior to commencement of operation under this Permit, Permittee shall provide Airport

with a photograph of Permittee’s Trade Dress along with a description of the designated

Trade Dress Location on TNC Vehicles, which Trade Dress and location must be

approved by the CPUC.

5. Vehicle Requirements:

A. TNC Vehicles must be in compliance with California State law and all current CPUC

rules and regulations governing TNCs as well as Airport Rules and Regulations.

B. Approved TNC Vehicle Trade Dress must be applied AT ALL TIMES while providing

“TNC Services” on Airport Property so as to be readily identifiable as being operated as

a TNC within fifty (50) feet.

6. Operating Requirements:

A. TNC Applications shall be activated AT ALL TIMES while TNC Driver is on Airport

Property.

B. Upon request from Airport Operations Staff or Law Enforcement, all Drivers will

immediately comply with requests including but not limited to requests to see proof of

insurance, license and registration, prearranged Waybill or confirmation that TNC

Application is activated while on Airport Property.

C. Drivers are prohibited from sharing a vehicle or TNC Application Driver ID with

unauthorized drivers.

D. Failure of Drivers to comply with Permit terms or Airport Rules and Regulations may

result in citation and/or fine and may be prosecuted as a misdemeanor as provided in

Orange County Codified Ordinances 2-1-66. Repeated failures to comply with Permit

terms or Airport Rules and Regulations may result in termination of this Airport

operating Permit.

Prior to termination, Permittee will be provided written notice of failures and be provided

an opportunity to cure such failures within a specified time frame through further Driver

education or other means. Specified time to cure will depend on the seriousness of

violation.

Page 9

Attachment A

Page 6 of 22

(TNC) Transportation Operating Permit

Page 6

7. Consideration for Permit:

As consideration for this Permit, Permittee hereby agrees:

A. To comply with all applicable Federal, State and Local Legislative and Regulatory

requirements and maintain in good standing a TNC Permit issued by the CPUC;

B. To comply with the terms of this Permit and the terms of the Airport Rules and

Regulations;

C. Geo Fence: Prior to initiation of TNC service under this Permit, Permittee will establish

a Director approved Geo-Fence as described in Section 4 of this Permit.

D. To submit to County, a monthly fee determined by the number of Passenger Pick-ups

conducted per month by Permittee under this Permit within 30 days after the end of the

month. The Passenger Pick-up fee (or Trip Fee) shall be established by the Orange

County Board of Supervisors and listed in the Airport's Rules and Regulations.

Passenger Pick-up Fees may be amended from time to time by the Board of Supervisors.

(Trip Fees are not charged for Drop-offs.)

In the event of a Geo-fence Tracking Area System failure (“Downtime”) by Permittee,

County shall determine Permittee's monthly fee for such Downtime based upon the

highest monthly number of Passenger Pick-ups made in the last 12 months for the same

amount of time (taking into account time of day and day of week).

Permittee agrees to promptly resolve Geo-fence Tracking Area System failures. Failure

to resolve failures within five (5) business days may result in a suspension or termination

of this Permit.

E. Payments shall be made in lawful money of the United States, free from all claims,

demands, set-offs, or counter claims of any kind against County. Payments and monthly

reports should be submitted to:

John Wayne Airport

18601 Airport Way, #116

Santa Ana, CA 92707

Attn: Landside Operations

Permittee hereby acknowledges that the late payments will cause County to incur costs

not contemplated by this Permit, the exact amount of which will be extremely difficult to

ascertain. Such costs include, but are not limited to, administrative processing of

delinquent notices, increased accounting costs, and lost interest income.

Page 10

Attachment A

Page 7 of 22

(TNC) Transportation Operating Permit

Page 7

Accordingly, late payments of monthly Passenger Pick-up fees or of any other sum due to

County which is not received by the due date will be subject to a late charge of one and

one-half percent (1.5%) of the payment due and unpaid plus one hundred dollars ($100)

per month shall be added to the payment, and the total sum shall become immediately

due and payable to COUNTY. An additional charge of one and one-half percent (1.5%)

of said payment, excluding late charges, shall be added for each additional month that

said payment remains unpaid.

Permittee and County hereby agree that such late charges represent a fair and reasonable

estimate of the costs that County will incur by reason of Permittee’s late payment.

Acceptance of such late charges (and/or any portion of the overdue payment) by County

shall in no event constitute a waiver of Permittee’s default with respect to such overdue

payment, or prevent County from exercising any of the other rights and remedies granted

hereunder.

F. Prior to issuance of this Permit, Permittee shall provide County with a copy of its current

CPUC Permit and certify that it has met all CPUC Safety Requirements, including but

not limited to:

• Every TNC Driver has a valid California Driver’s License and valid automobile

insurance meeting the minimum requirements for the State of California;

• Permittee has completed a Department of Motor Vehicles record check and

criminal history check of each TNC Driver, in compliance with State Law and/or

CPUC Regulation as applicable;

• Permittee has completed all vehicle safety inspections in compliance with State

Law and/or CPUC Regulations as applicable.

8. Books and Records:

Permittee shall maintain for a period of four years or, in the event of claim by County, until

such claim of County for payments hereunder shall have been fully ascertained, fixed and

paid, separate and accurate daily records of all Report Data, and Permittee shall enter all

receipts arising from such business in regular books of account, and all entries in any such

records or books shall be made at or about the time the transactions respectively occur. In

addition, Permittee shall maintain monthly and annual reports of all Report Data, using a

form and method as is determined by Director. Such forms and methods shall be employed

by Permittee throughout the term of this Permit. Such books and records shall be

maintained at Permittee's principal place of business unless otherwise permitted by Director

in writing.

Upon Director's written request of at least two (2) weeks advance notice, Permittee shall

make available at Airport (or a mutually agreed upon location) any and all books, records

and accounts pertaining to its operations under this Permit. The intent and purpose of the

Page 11

Attachment A

Page 8 of 22

(TNC) Transportation Operating Permit

Page 8

provisions of this section are that Permittee shall keep and maintain records which will

enable County to ascertain, determine and audit, if so desired by County, clearly and

accurately, all Report Data, and that the form and method of Permittee's reporting will be

adequate to provide a control and test check of all revenues derived by Permittee under this

Permit.

Should any examination, inspection, and audit of Permittee's books and records by County

disclose an underpayment by Permittee in excess of five percent (5%) of the consideration

due, Permittee shall promptly pay County the amount of such underpayment and shall

reimburse County all costs incurred in the conduct of such examination, inspection, and

audit. In the event that County deems it necessary to utilize the services of legal counsel in

connection with collecting the reimbursement for such examination, inspection, and audit,

then Permittee shall reimburse County for reasonable attorney's fees and litigation expenses

as part of the aforementioned costs incurred.

Not later than ninety (90) days after the annual anniversary of the commencement of this

Permit, when required by Director, Permittee shall furnish to County a report, certified by

Permittee to be true and correct, of all Report Data.

Said report shall not be made public except as required by law.

9. Other Charges and Fees:

Permittee shall pay all other charges, penalties or fees occasioned with Permittee's

operations or activities on or about the Airport.

10. Indemnity:

A. Permittee, on behalf of itself and its Drivers agrees to indemnify, defend with counsel

approved in writing by County, and hold County, its elected and appointed officials,

officers, employees, agents and those special districts and agencies which County’s

Board of Supervisors acts as the governing Board (“County Indemnitees”) harmless from

any claims, demands, obligations, suits, judgments, penalties, causes of action, losses or

liability of any kind or nature, including but not limited to personal injury to or deaths of

persons or damage to property proximately caused by or arising out of acts, omission,

use, occupancy or operation arising from or related to the use of this Permit. If judgment

entered against Permittee and County by a court of competent jurisdiction because of the

concurrent active negligence of County or County Indemnitees, Permittee and County

agree that liability will be apportioned as determined by the court. Neither party shall

request a jury apportionment.

Permittee’s indemnification obligations shall not apply if caused solely by the gross

negligence or willful misconduct of County.

Page 12

Attachment A

Page 9 of 22

(TNC) Transportation Operating Permit

Page 9

B. Permittee agrees that its obligation to indemnify County applies at all times while TNC

Driver is on Airport Property by reason of the driver’s relationship with Permittee,

regardless of whether the TNC Vehicle is carrying a passenger.

C. Each party hereto shall give to the other prompt and timely written notice of any claim

made or suit instituted coming to its knowledge which in any way, directly or indirectly,

contingently or otherwise, affects or might affect either, and each shall have the right to

participate in the defense of the same to the extent of its own interest.

11. Insurance:

Permittee agrees that it shall not operate on Airport Property at any time the required insurance

is not in full force and effect as evidenced by a certificate of insurance and necessary

endorsements or, in the interim, an official binder being in the possession of Airport Director. In

no case shall assurances by Permittee, its employees, agents, including any insurance agent, be

construed as adequate evidence of insurance. Airport Director will only accept valid certificates

of insurance and endorsements, or in the interim, an insurance binder as adequate evidence of

insurance.

Permittee also agrees that upon cancellation, termination, or expiration of Permittee's insurance,

County may take whatever steps are necessary to interrupt any operation from or on the Airport

Premises until such time as the Airport Director reinstates the Permit.

If Permittee fails to provide Airport Director with a valid certificate of insurance and

endorsements, or binder at any time during the term of the Permit, County and Permittee agree

that this shall constitute a material breach of the Permit. Whether or not a notice of default has

or has not been sent to Permittee, said material breach shall permit County to take whatever steps

necessary to interrupt any operation from or on the Airport Property, and to prevent any persons,

including, but not limited to, members of the general public, and Permittee employees and

agents, from entering the Airport Property until such time as Airport Director is provided with

adequate evidence of insurance required herein. Permittee further agrees to hold County

harmless for any damages resulting from such interruption of business and possession, including,

but not limited to, damages resulting from any loss of income or business resulting from the

county's action.

All self-insured retentions (SIRs) and deductibles shall be clearly stated on the Certificate of

Insurance. If no SIRs or deductibles apply, indicate this on the Certificate of Insurance with a

zero (0) by the appropriate line of coverage. A self-insured retention (SIR) or deductible in

excess of $5,000 for Commercial Automobile liability shall specifically be approved by the

COUNTY Executive Office (CEO)/Office of Risk Management.

If the Permittee fails to maintain insurance as provided herein for the full term of this Permit,

the County may terminate this Permit.

Page 13

Attachment A

Page 10 of 22

(TNC) Transportation Operating Permit

Page 10

Qualified Insurer

The policy or policies of insurance must be issued by an insurer with a minimum rating of

A- (Secure A.M. Best’s Rating) and VIII (Financial Size Category as determined by the

most current edition of the Best’s Key Rating Guide/Property-Casualty/United States or

ambest.com). It is preferred, but not mandatory, that the insurer be admitted to do business

in the state of California (California Admitted Carrier).

If the insurance carrier does not have an A.M. Best rating of A-/VIII or higher, the CEO

/Office of Risk Management retains the right to approve or reject a carrier after a review of

the company’s performance and financial ratings.

The policy or policies of insurance maintained by the Permittee shall be Primary Commercial

Liability insurance coverage and provide the minimum limits and coverage as required by

California law and CPUC Regulation, but shall not fall below the coverage and limits outlined

below. Insurance coverage and limits shall be in place prior to operation on Airport Property

and subject to airport review for verification.

Coverage

Minimum Limits

CPUC defines TNC services as having three periods:

• Period One: App open – waiting for a match

• Period Two: Match accepted – but passenger not yet picked up (i.e., driver is on

his/her way to pick up the passenger)

• Period Three: Passenger in the vehicle and until the passenger safely exits the

vehicle.

Period One Limits:

$50,000 death/bodily injury per person.

$100,000 death/bodily injury per incident.

$30,000 property damage.

$200,000 excess liability per occurrence.

Period Two and Three Limits:

$1,000,000 death/bodily injury/prop damage.

$1,000,000 uninsured/underinsured motorist.

Workers Compensation/Employers Liability

Statutory/$1,000,000 per occurrence

Required Coverage Forms

The Business Auto Liability coverage shall be written on ISO form CA 00 01, CA 00 05, CA

00 12, CA 00 20 or a substitute form providing liability coverage as broad.

Page 14

Attachment A

Page 11 of 22

(TNC) Transportation Operating Permit

Page 11

Required Endorsements

1. An Additional Insured endorsement using ISO form CA 2048, JA 5204 or a form

at least as broad naming the County of Orange, its elected and appointed officials,

officers, employees, agents as Additional Insureds.

2. The Workers’ Compensation policy shall contain a W aiver of S ubrogation

endorsement waiving all rights of subrogation against the County of Orange, and

members of the Board of Supervisors, its elected and appointed officials, officers,

agents and employees.

Note: A Workers Compensation “Request for Waiver” can be submitted if the

company has no employees.

All insurance policies required by this Permit shall waive all rights of subrogation against the

COUNTY of Orange and members of the Board of Supervisors, its elected and appointed

officials, officers, agents and employees when acting within the scope of their appointment or

employment.

Permittee shall notify County in writing within thirty (30) days of any policy cancellation and

ten (10) days for non-payment of premium and provide a copy of the cancellation notice to

County. Failure to provide written notice of cancellation may constitute a material breach of

the Permit, upon which the County may suspend or terminate this Permit.

Insurance certificates should be forwarded to the County or to an address provided by Airport

Director. Permittee has ten (10) business days to provide adequate evidence of insurance or this

Permit may be cancelled.

County expressly retains the right to require Permittee to increase or decrease insurance of any

of the above insurance types throughout the term of this Permit as authorized by law. Any

increase or decrease in insurance will be as deemed by County of Orange Risk Manager as

appropriate to adequately protect County.

County shall notify Permittee in writing of changes in the insurance requirements. If

Permittee does not deposit copies of acceptable certificates of insurance and endorsements

with County incorporating such changes within thirty (30) days of receipt of such notice,

this Permit may be in breach without further notice to Permittee, and County shall be

entitled to all legal remedies.

The procuring of such required policy or policies of insurance shall not be construed to limit

Permittee's liability hereunder or to fulfill the indemnification provisions and requirements

of this Permit, nor in any way to reduce the policy coverage and limits available from the

insurer.

Page 15

Attachment A

Page 12 of 22

(TNC) Transportation Operating Permit

Page 12

12. Multiple TNC Authority Drivers:

Permittee acknowledges that some Drivers may provide services to more than one permitted

transportation network company and that such drivers may have multiple TNC Applications

active at one time. In light of this fact, Permittee agrees that its responsibilities to provide

insurance coverage and indemnity, as provided in this Permit apply at all times when “TNC

Services” are being provided on Airport Property. For purposes of Permittee’s Insurance

and Indemnification obligations, Permittee specifically agrees that the Waybill

associated with the last Passenger Drop-off controls until a vehicle without a new

matched passenger has exited Airport Property.

13. Security Deposit:

Permittee agrees that upon execution of this Permit, it will, at its own expense, deliver to

Director a surety bond or bonds in the amount of One Thousand Dollars ($1,000), payable

to County, naming “County of Orange/John Wayne Airport” as obligee and issued by a

surety company or companies acceptable to County, and in such form as approved by

County, which surety bond or bonds may be renewed annually, and shall be maintained in

full force and effect during the term of this Permit at the expense of the Permittee, to insure

the faithful performance by Permittee of all the covenants, terms and conditions of this

Permit, inclusive of but not restricted to the payment of all considerations provided therein.

The surety company issuing said bond or bonds shall give Director notice in

writing by registered mail at least sixty (60) days prior to an anniversary date of its intention

not to renew said bond or bonds.

In lieu of such surety bond or bonds, Permittee may deposit with County an Irrevocable

Letter of Credit, Treasury Bonds of the United States of America, Certificates of Deposit,

Cash or a Certified Check, in a form acceptable to County, in the agreed amounts as security

for faithful performance by Permittee as herein above provided, and Permittee may have the

right to reserve to itself interest payable on said United States Bonds, or Certificates of

Deposit.

If Permittee fails to pay a Monthly Permit Fee, other charge or penalty or otherwise defaults

with respect to any provision of this Permit, Airport may use, apply or retain all or any

portion of the Security Deposit for the payment of sums due. If Airport applies all or any

portion of the Security Deposit, Permittee, within ten (10) days after demand therefor, shall

deposit other security acceptable to Director in an amount sufficient to restore the Security

Deposit to the full amount thereof.

On an annual basis, County reserves the right to adjust the amount of the Security Deposit to

reflect approximately three (3) times the estimated monthly fees as determined by the

Director to guarantee the faithful performance by Permittee of its obligations under this

Permit and the payment of all fees due hereunder. Within thirty (30) days after notification

Page 16

Attachment A

Page 13 of 22

(TNC) Transportation Operating Permit

Page 13

of any change in required Security Deposit amount from County, Permittee shall submit to

County any additional Security Deposit as may be required.

14. Right of Access:

During the existence of the Permit and subject to Permittee’s compliance with all applicable

Federal, State and Local Laws and Regulations, and subject to the Airport's Rules and

Regulations, Permittee, and its TNC Drivers shall possess the right of ingress to and egress

from and about the Airport by authorized vehicles bearing valid Trade Dress and activated

TNC Applications, as required by Permittee's operations hereunder; provided that such right

shall not be exercised in a manner and to such extent as to impede or interfere with the

operation of the Airport by County, its lessees, or other Permittees, and shall be subject to

the rules and regulations of the Airport.

15. Waybills:

All TNC Driver activity on Airport Property shall be documented by a Waybill prepared

prior to entering Airport Property. The Waybill shall state the passenger's name, the

location of the Pick-up, the time the charter was scheduled.

Permittee’s Drivers are required to immediately present the mobile device that contains the

prearranged Waybill to any Airport Operations Staff or Law Enforcement who requests to

inspect it.

16. Default by Permittee:

Permittee shall be in default under this Permit if:

A. Permittee or its Drivers fail to keep, perform or observe any of the terms set forth in

this Permit after receiving written notice of such failures from County and being

provided an opportunity to cure such failures through further Driver education,

training or other means;

B. Permittee shall fail duly and punctually to pay the fees, or to make any other payment

required hereunder, when due to County;

C. The interest of Permittee under this Permit shall be transferred, without the approval of

the County, by reason of death, operation of law, assignment, sub-lease or otherwise,

to any person, firm or corporation;

D. Permittee shall voluntarily abandon, desert or fail to use its rights hereunder;

Page 17

Attachment A

Page 14 of 22

(TNC) Transportation Operating Permit

Page 14

E. Permittee shall use or give its permission to any person to use any portion of Airport,

used by Permittee under this Permit, for any illegal purpose.

17. County Remedies:

If Permittee or its Drivers default on any of the covenants, terms and conditions herein

contained, County may elect to:

A. Allow this Permit to continue in full force and effect and to enforce all of the County's

rights and remedies hereunder, including, without limitation, the right to collect fees as

they become due together with late charges of one and one-half percent (1.5%) of the

payment due and unpaid plus one hundred dollars ($100) per month;

B. Terminate this Permit as herein provided without prejudice to any other remedy or right

of action for arrearages of fees;

C. Direct that defaulting Driver’s authority to operate under this Permit and on Airport

Property be cancelled.

Upon such termination by County all rights, powers and privileges of Permittee hereunder

shall cease and Permittee shall have no claim of any kind whatsoever against County, Board

of Supervisors, or any members thereof, or their employees or agents by reason of such

termination, or by reason of any act by County incidental or related thereto. In the event of

the exercise by County of such option to terminate, Permittee shall have no right to or claim

upon any improvements or the value thereof, which may have been previously installed by

Permittee in or on the Airport's premises.

County will not have deemed to have terminated this Permit in the absence of service of

written notice upon Permittee to that effect.

Revocation or termination of this Permit may be appealed to Director. Such appeal may be

initiated by Permittee filing a written request for appeal to the Airport Director within ten

(10) days of Permittee's receipt of Notice of Termination. Permittee's request shall

specifically state the grounds upon which the appeal is based. The Airport Director (or

his/her designee) will act on this appeal within thirty (30) days of written request for appeal.

All appeals should be sent to the JWA address listed in the “Notices and Written

Correspondence” section 29 of this Permit.

The exercise by County of any remedy provided in this Permit shall be cumulative and shall

in no way affect any other remedy available to County under law or equity.

Page 18

Attachment A

Page 15 of 22

(TNC) Transportation Operating Permit

Page 15

18. Monetary Damages:

In the event County elects to terminate this Permit due to Permittee default, Permittee shall

pay to the County an amount equal to the sum of:

A. All amounts owing at the time of termination on account of breach of any term, covenant

or condition of this Permit including but not limited to unpaid fees plus interest thereon

on all such amounts from the date due until paid at the rate of one and one-half percent

(1.5%) per month plus one hundred dollars ($100);

B. Any other amount to compensate County fully for all detriment proximately caused by

Permittee's failure to perform its obligations hereunder or which in the ordinary course

would likely result therefrom.

19. No Waiver of Subsequent Breaches or Defaults:

The failure of County at any time to insist upon a strict performance of any of the terms,

conditions and covenants herein shall not be deemed a waiver of any subsequent breach or

default in the terms, conditions and covenants herein.

20. Prohibition Against Advertising:

No advertising or solicitation of “TNC Services” shall occur on Airport Property.

No advertising or solicitation, including the posting of room rates or transportation fares,

shall be allowed on any of Permittee's or Driver’s vehicles, unless specifically approved in

writing by Director; except that a vehicle may display Permittee's authorized TNC Trade

Dress.

21. Prohibited Conduct:

The following activities are prohibited while operating under this Permit:

A. Violating any term or obligation found in this Permit;

B. Picking up or discharging passengers or their baggage at any terminal level other than

those designated for such purpose;

C. Leaving the vehicle unattended;

D. Failing to give, upon a passenger's request, the driver's correct name, the name of the

Permittee, the Driver’s TNC identification number or vehicle number, if any;

Page 19

Attachment A

Page 16 of 22

(TNC) Transportation Operating Permit

Page 16

E. Failing to immediately comply with requests Airport Staff or Law Enforcement, to see

proof of insurance, license and registration, prearranged Waybill or confirmation that

TNC application is activated while on Airport Property or within the Geo-Fence

Tracking Area;

F. Littering of the loading zone;

G. Providing false information to authorized Airport Operations Staff or Law

Enforcement;

H. Operating on Airport Property without an activated TNC Application or approved

TNC Trade Dress;

I. Waiting for a passenger match while on Airport Property, including but not limited to

Airport parking lots, parking structures, cell phone lots or commercial hold lots. TNC

Drivers are prohibited from scheduling Passenger Pick-ups while on Airport

Property.

J. Solicitation of passengers on Airport Property without a prearranged Waybill;

K. The use or possession of any alcoholic beverage, or any dangerous drug or narcotic,

while operating a vehicle on Airport Property;

L. Failing to operate a vehicle in a safe manner as required by the California Vehicle

Code;

M. Failing to comply with posted speed limits and traffic control signs;

N. Use of profane or vulgar language directed to or at the public;

O. Any attempt to bypass the TNC Application and solicit cash payment for Passenger

Pick-ups;

P. Any solicitation for or on behalf of any hotel, motel, club or nightclub;

Q. Any solicitation of any activity prohibited by the Penal Code of the State of California;

R. Operating a vehicle which is not in a safe mechanical condition or which lacks

mandatory safety equipment as defined in the California Vehicle Code;

S. Disconnecting any pollution control equipment;

T. Engaging in any conduct or activity intended to or apparently intended to ask, implore

Page 20

Attachment A

Page 17 of 22

(TNC) Transportation Operating Permit

Page 17

or persuade a passenger to alter his or her previously chosen mode of ground

transportation or specific ground transportation operator, except as otherwise provided

by contract or permit with the Airport.

22. Compliance with Rules and Regulations:

Permittee and its TNC Drivers shall abide by and conform to all laws, governmental orders,

rules and regulations, including any future amendments thereto, controlling or in any

manner affecting the use or occupancy of Airport Property. Permittee and its TNC Drivers

shall abide by and conform to all Airport Rules and Regulations, operational notices or

bulletins now and hereafter in force and effect. (Airport Rules and Regulations and other

relevant

information

can

found

http://www.ocair.com/businessandemployment/groundtransportation/.

23. Changes to CPUC Decision, Regulation or Law:

Permittee understands and agrees that the CPUC may modify its Decision from time-to-

time, and/or a local, state or federal statute or regulations may be enacted that affect the

requirements for TNC operation in the State of California.

Subject to the defined term “TNC Services” and insurance provisions found in this Permit,

the terms of this Permit shall be modified to be consistent with all such Decision

modifications and/or local, state and federal regulations and statutes, and all such Permit

modifications shall be self-executing.

24. Nonassignability:

This Permit is not assignable, in whole or in part without the written consent of the Director

or designee.

25. Revocation, Amendment and Cancellation:

This permit is revocable at any time, in the absolute discretion of the Director. Such

revocation shall be accomplished by giving 24 hours prior written notice to the Permittee.

Should Permittee, at any time, fail to provide or maintain the insurance or Security Deposit

required under this Permit, then the Director may, by 24 hour prior written notice, revoke

this Permit. Permittee may terminate this Permit by giving thirty (30) days prior written

notice to the Director. Director may amend this Permit as required for airport operational

needs require with thirty (30) days written notice to Permittee. This Permit may be

cancelled by the mutual written consent of the parties at any time without the aforesaid

written notice.

Page 21

(TNC) Transportation Operating Permit

Page 18

26. Section Headings:

The section headings contained herein are for convenience in reference and are not intended

to define or limit the scope of any provision of this Permit.

27. Severability:

In the event any term, covenant or condition herein contained is held to be invalid by any

court of competent jurisdiction, such invalidity shall not affect any other valid term,

covenant or condition herein contained.

28. Disclosure of Records.

Permittee acknowledges that, as a local agency, records in the County’s possession may be

subject to disclosure under the California Public Records Act (PRA) (California

Government Code §§6250 et seq.).

County understands that certain data which may be provided by Permittee pursuant to this

Permit may be considered non-public, trade secret, proprietary, and/or confidential

(“Confidential Information”) by Permittee.

In the event County receives a PRA request for documents considered “Confidential

Information” by Permittee, County agrees to promptly notify Permittee of said request and

shall not make an immediate disclosure in order to provide Permittee with a reasonable

opportunity to seek judicial intervention concerning the potential disclosure of Permittee’s

Confidential Information. If Permittee informs County in writing of its intent to seek a

court order barring disclosure, County agrees to withhold requested information as

permitted by law.

29. Notice and Written Correspondence.

JWA

Permittee

John Wayne Airport

Name: __________________________

18601 Airport Way, #116

Santa Ana, CA 92707

Address:_________________________

Attn: Landside Operations

(949) 252-5116

_________________________

Phone: __________________________

Signature Page to Follow

Page 22

Attachment A

Page 19 of 22

(TNC) Transportation Operating Permit

Page 19

IN WITNESS WHEREOF, the parties hereto have executed this Permit in duplicate by their duly

authorized officers.

PERMITTEE*:

Authorized Signature

Title ____________

Dated ____________

PERMITTEE*:

Authorized Signature

Title ____________

Dated ___________

COUNTY OF ORANGE:

Airport Director Signature

Dated ___________

COUNTY COUNSEL

~--

Dated __/ _-_/ _f _-_2_t:Y,_!I_:s-_ _ __

*If CONTRACTOR is a corporatio11, sig11atures oftwo specific corporate officers are required

as further set forth:

• The first sig11ature must be o11e of the followillg: a) the Chairma11 of the Board,· b)

Preside11t; or c) a11y Vice Preside11t.

• The seco11d sig11ature must be o11e of the followillg: a) Secretary; b) the Cllief

Fi11a11cial Officer; c) a11y Assista11t Secretary; or d) a11y Assista11t Treasurer.

• lit the altemative, a single corporate signature is acceptable whe11 accompa11ied by a

corporate resolutio11 dem01tstrating the legal authority of the sig11ature to bind the

company.

Page 23

405

FROM

NORTH 55

ONLY

TO NORTH 55 AND MAIN STREET PARKING

NORTH 55

FROM 405 SOUTH

TO 405 SOUTH

MICHELSON DR

MacARTHUR

BOULEVARD

MAIN S

TREET

PARKING B2

PARKING A2

PARKING B1

PARKING A1

PARKING C

TERMINAL B

TERMINAL A

CAMPUS

DRIVE

AIRPORT WAY

DOUGLA

THOMAS F. RILEY TERMINAL

TO CAMPUS DR

FROM SOUTH 55 ONLY

MAIN STREET

PARKING

405

Ground Transportation Center

Buses/Courtesy Shuttles

Taxis

Rental Cars

Valet Parking

Parking Entrance

TERMINAL C

Ground

Transportation

Center

(GTC)

UPPER LEVEL

LOWER LEVEL

Terminal C

Main Street Shuttle Pick-up

Statue

Attachment A

Page 20 of 22

APPENDIX A

Page 24

Attachment A

Page 21 of 22

APPENDIX B

DATA INTERFACE AGREEMENT

THIS DATA INTERFACE AGREEMENT is entered into as of this ____ day of ___________, 2015 (the

“Effective Date”), by _________________, with a principal place of business at ________________

___________________________ (“Recipient”) and the County of Orange, John Wayne Airport (the

“Airport”) concerning Confidential Information. This Data Interface Agreement is made with

reference to the Recipient’s Permit to Operate as a Transportation Network Company on Airport

property. This Data Interface Agreement shall be attached and incorporated by reference into the

John Wayne Airport “Transportation Network Company (TNC) Charter Operator Commercial

Ground Transportation Operating Permit.”

The parties hereby agree as follows:

1. DATA REQUIREMENTS

The data exchange between Recipient and JWA shall conform to the following formats:

Name

Format

Description

Samples

uid

Driver id concatenated with the trip id.

<Recipient to

provide samples

and format>

Alphanumeric

characters only.

tnc_id

Five digit number

The assigned TCP number for Recipient.

“32111”

license_plate Seven character string

For California, seven characters or less,

numerical and alphabetic, that represents the

vehicle license plate.

“ABC1234”

timestamp

[YYYY]-[MM]-

[DD]T[hh]:[mm]:[ss]Z

The current time of the event or “ping”

expressed in ISO 8601 combined date and

time in UTC using 24-hour clock.

http://en.wikipedia.org/wiki/ISO_8601#UTC

“2014-09-

10T14:12:05Z”

txn_type

Literal String

The type of event or “ping” as defined by the

permit.

“ENTRY”

“DROP-OFF”

“PICK-UP”

“EXIT”

ride_count

Integer

Number of active TNC rides in the vehicle

following the transaction event/ping. Value

will be either “0” (no active ride) or “1”

(active ride).

“0”

“1”

lon

World Geodetic System

1984 (WGS8